Operations | Monitoring | ITSM | DevOps | Cloud

What is Service Request Management? (IT Service Management) Infraon

Discover the importance of service request management in modern businesses and how it enhances service delivery and customer satisfaction. In this video, we explore the definition of service request management, provide practical examples, and discuss the numerous benefits it brings to organizations.

Unleashing the Power of Digital Employee Experience (DEX) Infraon

Are you a key decision-maker in a growth-oriented organization? Discover how to promote a collaborative work environment, encourage employee engagement, and leverage digital technologies to empower your workforce. In this video, we explore the concept of Digital Employee Experience (DEX) management and its role in creating a positive, engaging, and productive work environment. From the evolving work landscape to talent acquisition and retention strategies, we uncover the benefits of investing in DEX.

Revisit - the Balancing Act of Staying Secure While Working From Home: Ep. 11

Welcome to Security Insights: where best-practice cybersecurity meets the real-world risks, workplaces, and roadblocks you face every day. Join Chris Goettl, head of Endpoint Security Product Management, and Ashley Stryker, your cybersecurity "rubber duck", as they review the security strategies and tactics that truly matter to the information security teams protecting organizations, agencies, and businesses like yours.

Session Replay for Developers: Your Shortcut to Faster Troubleshooting

What do you do when stack traces and breadcrumbs aren’t enough to reproduce a bug that is inundating your support team with tickets? Session Replay might be the solution every developer didn’t know they needed. Join Sentry engineer Elias Hussary as he shares how you can use Session Replay from Sentry to watch video-like playbacks of user sessions with code-level insights to confirm and debug errors and performance issues more easily. Plus, he’ll give a sneak peek of new and upcoming features we’ve added to our Session Replay product.

Fast-Growing SaaS Scales Log Analytics with Huge Cost Savings

Transeo is a mobile-friendly platform enabling students, counselors, and administrators to share community service opportunities and hours served — online and in real-time. With one goal in mind, eliminate time-consuming administrative overhead and shift the focus from paperwork to people, Transeo turned to ChaosSearch to help them bring order to the massive quantity of disparate, log data output.