Operations | Monitoring | ITSM | DevOps | Cloud

Grafana Service Center gives engineers and stakeholders a single place to ensure service reliability. In this video, Staff Product Manager Ryan Kehoe walks through how Service Center ties together alerts, SLOs, dashboards, incidents, and metadata for each service. Learn how to centralize reviews, speed up investigations, and improve visibility across your teams—all within Grafana Cloud.

"There's a big potential kill switch sitting on his desk." This clip from our Digital Sovereignty Panel exposes a fundamental threat: how US geopolitical interests can compel cloud providers like Microsoft to suspend services, even for international organizations. Panelist Johan David Michels discusses the shocking case of the ICC prosecutor, Karim Khan, whose work email was withdrawn by Microsoft following US sanctions. This illustrates the fundamental lack of digital sovereignty over data hosted by US hyperscalers.

RFP processes involve more than just pricing; they emphasize support, customer service, and partnership. Companies evaluate solutions by considering features and integration. Ivanti stands out by offering comprehensive solutions that adapt to business needs, prioritizing client feedback and future planning to build strong partnerships.

AI can significantly improve digital experiences when integrated into workflows. This proactive approach helps address issues and allows employees to focus on innovation. However, successful implementation requires strong foundations and rebuilt workflows. Many AI projects may fail, with predictions that 40% of generative AI initiatives will be canceled by 2026 due to misunderstandings. Clear objectives are essential to ensure AI is not pursued for its own sake.

"What do you answer if someone asks you, “Hey, wanna play video games in space?” Of course, you say "Yes!" This is the story of that project. In this talk, Ólafur Waage explains the project, the technical issues they encountered along the way, and its results - as well as why the team chose DOOM.

Canonical's Founder and CEO, Mark Shuttleworth, welcomes the attendees of the Ubuntu Summit 25.10. He highlights the interdependence of the open source ecosystem and the role of Ubuntu as both an aggregator and an innovator. He also discusses key partnerships across silicon, cloud, ISVs, and the Ubuntu community, and introduces a new global grassroots strategy leading into future summits.

Not heading to re:Invent this week? Don't worry—we've got you covered. In this episode, we welcome Architect Solutions Engineer, Jake Lee, to preview the exciting new Sumo Logic tools we are showcasing in Vegas. Our new SOC analyst agent acts as an AI partner that instantly assesses incident severity and recommends next steps—no more drowning in alerts. The MCP server breaks down barriers by letting you query Sumo Logic from Slack or integrate security insights directly into your IDE.

What does it actually take to ship AI into a 40+ year old product used by millions of professionals? In this episode of ShipTalk, Dewan Ahmed (Principal Developer Advocate, Harness) chats with Marina Petzel, Senior ML Engineer and AI Productivity Lead at Autodesk, about building and shipping practical AI, not just flashy demos.

A staging environment is the final checkpoint before any software update goes live, a production-like space where bugs, performance issues, and integration failures can be caught before they impact real users. In this video, we break down what a staging environment is, why it’s critical, and how it helps ensure smooth, predictable deployments.

Cribl Guard uses an always running AI agent to spot sensitive data as it moves through your environment and recommend the right protections in real time. In this demo, you will see how the agent samples live events, identifies patterns like credentials and credit cards, and turns them into one click fixes that keep your destinations safe. Faster detection, smarter rule recommendations, and instant mitigation. This is what modern data protection looks like.