Operations | Monitoring | ITSM | DevOps | Cloud

Enabling the Puppet Infra Assistant MCP Server for Code Assist

Unlock the full potential of your Puppet infrastructure with this quick guide on enabling the Puppet Infra Assistant MCP Server for Code Assist. In just 2 minutes, learn how to streamline your coding process and enhance your development workflow. Whether you're a seasoned developer or just starting with Puppet, this video provides easy to follow steps to get you up and running. TIMESTAMPS Subscribe at ⁨‪@PerforcePuppet‬ Website: puppet.com LinkedIn: /perforce-puppet.

AI Governance

Discover how Cortex helps organizations unlock AI excellence by bringing structure, visibility, and governance to teams that are building AI and machine learning models. As companies scale their AI initiatives, Cortex becomes the single source of truth for all ML and AI assets, ensuring reliable versioning, ownership, compliance, and responsible AI practices. What you'll learn in this video.

AI Readiness

Discover how Cortex helps engineering organizations unlock AI excellence by building the strong, reliable foundation needed for safe and scalable AI adoption. Cortex goes beyond just giving developers access to AI tools; it ensures your teams are ready to use AI safely, reliably, and at scale. What You’ll Learn in This Video: With Cortex, teams gain visibility into engineering practices, track compliance across services, and create a repeatable framework for safe AI innovation. By automating accountability and enforcing standards, Cortex helps organizations adopt AI with confidence, not risk.

AI Maturity

Learn how Cortex helps engineering organizations unlock AI excellence by measuring, standardizing, and improving how teams adopt and use AI coding assistants like GitHub Copilot, Cursor, and Claude. Cortex enables organizations to mature their AI practices—not just adopt AI tools, but adopt them safely, consistently, and with measurable engineering impact. What you’ll learn in this video.

Shift Happens: How to Make Your ITSM Incidentally Awesome

A modern service desk goes far beyond basic ticketing, serving as the central engine for IT operations. This THWACKcamp session from SolarWinds Day reveals how to streamline and standardize ITSM workflows, transforming the service desk into a strategic asset that eliminates administrative headaches. SolarWinds Sr. PMM Lauren Okruch and THWACK MVP Jeremy Mayfield, Director of IT at National Sugar Marketing, explore how modern service desks go beyond ticketing to become the hub of IT operations.

What the Octopus Can Teach Us About AI (w/ Steve Wunker)

Tim and Tom sit down with Steve Wunker — Managing Director of New Markets Advisors, author, and early pioneer of the smartphone — to explore the big ideas behind his latest book, AI and the Octopus Organization. Steve breaks down why AI shouldn’t just “bolt onto” old processes, how distributed intelligence reshapes the firm, and what leaders can learn from one of nature’s most adaptable creatures. From organizational plasticity to the changing role of middle managers, Steve offers a pragmatic roadmap for thriving amid rapid AI-driven transformation.