Operations | Monitoring | ITSM | DevOps | Cloud

Service item reporting made easy using Freshservice | One ITSM solution to your IT needs

Create customized reports on service items and analyze trends in service requests easily through Freshservice Analytics. Freshservice Analytics, saves time by drafting reports from scratch to get a complete overview of your service desk performance. Deep-dive quickly and easily using a quick filter in widgets.

Create a Custom Integration | Moogsoft Product Videos & How-Tos

After watching this video, you will be able to explain when to use the custom integration option, ingest data in JSON format into Moogsoft, map data from your monitoring software to Moogsoft event fields, and set up and test a deduplication key to reduce operational noise. Don't forget to subscribe for content on DevOps, Observability, AIOps and more!

Securing the Software Development Build

Tim Brown, SolarWind CISO and VP, Security, explains how SolarWinds is ensuring the integrity of the build process and how we share learnings with our partners, community, and customers; as well as how we're leveraging and contributing to open-source initiatives and lead by example in securing the supply chain.

How The Washington Post uses Datadog to detect and respond to traffic spikes early

Stephen Erickson, Director of Engineering at The Washington Post, discusses how Datadog's alerting and unified visibility into their entire architecture are instrumental in managing dynamic traffic cycles caused by breaking news. An early Datadog alert on the day of the Capitol riots notified the team of a spike in traffic so they were able to respond and scale their systems immediately.