Operations | Monitoring | ITSM | DevOps | Cloud

Spring 2020 Launch: New Capabilities for a New Digital Era

The ongoing pandemic and resulting economic downturn have led to dramatically changing market conditions. As a consequence, technology teams have become increasingly concerned with the need to minimize their financial risk and reduce costs to mitigate the effects of abruptly pivoting to a fully remote working environment. For some, there has been a struggle to maintain business continuity—i.e., keeping the physical components of the business running when everyone is working from home.

Improving search relevance with boolean queries

When you perform a search in Elasticsearch, results are ordered so that documents which are relevant to your query are ranked highly. However, results that may be considered relevant for one application may be considered less relevant for another application. Because Elasticsearch is super flexible, it can be fine-tuned to provide the most relevant search results for your specific use case(s).

Helicopter Services Company Improves Incident Response by 90 Percent With OnPage BlastIT

Efficient team communication requires the proper set of tools and processes, ensuring that the right persons receive timely messages. This way, recipients are well-informed of a critical issue, while having time to address the incident. Unfortunately, a large helicopter services company relied on time-wasting procedures to communicate with stakeholders, resulting in delayed incident response and resolution.

Architectural Pattern for Highly Scalable Serverless APIs

The most common API architecture on Serverless backends is not necessarily the most scalable and resilient option. Many developers take for granted that an AWS Lambda processing external requests will require an API Gateway endpoint connected directly to it. One of the best options to decouple a Lambda function and an API Gateway endpoint is by using an SQS queue. Requests come into API Gateway, which are sent as messages to SQS.

Jaeger clients and W3C Trace-Context

In this article, we are going to have a look at using Jaeger clients with W3C Trace-Context propagation format. The standardized context propagation format assures interoperability between different tracing systems and instrumentation libraries. In this regard we are going to explore two use cases. First how to use OpenTelemetry SDKs in Jaeger instrumented environment.

The New Cloud Strategy in 2020

In recent weeks we’ve all been disrupted by the Covid-19 pandemic, both personally and professionally. The changes have been swift and severe, bringing new meaning to the Boy Scout motto: “Be Prepared.” While certain sectors, like the restaurant industry, have been brutally affected by lockdowns, we’ve also seen encouraging signs of last-minute ingenuity. At the end of March, national chain The Cheesecake Factory warned that it would not be able to pay rent.

ZFS focus on Ubuntu 20.04 LTS: what's new?

Ubuntu has supported ZFS as an option for some time. In 19.10, we introduced experimental support on the desktop. As explained, having a ZFS on root option on our desktop was only a first step in what we want to achieve by adopting this combined file system and logical volume manager. I strongly suggest you read the 2 blog posts, linked above, as introductions to this blog series we are starting. Here we cover what’s new compared to 19.10 in term of installation and general features.

Kubernetes for Data Science: meet Kubeflow

Data science has exploded as a practice in the past decade and has become an undisputed driver of innovation. The forcing factors behind the rising interest in Machine Learning, a not so new concept, have consolidated and created an unparalleled capacity for Deep Learning, a subset of Artificial Neural Networks with many “hidden layers”, to thrive in the years to come.

Top 9 Tools for UX Testing

The temptation to dive into user experience design without actually testing to see if your efforts are taking you in the right direction may be weighing on you right now, especially if there are other pressures that are prompting you to push forward with a project as quickly as possible. However, good UX testing can make for a great end product that is not only more satisfying for end users, but is also easier to manage, maintain and update at the backend.

Stack Trace Monitoring: Gaps in Measuring the User Experience

Our digital world is evolving and advancing at an unimaginable pace – and so are the expectations of end users. Momentum is everything in today’s united world, and having a poor performing website or application will likely result in the confidence of your products and services. And worse yet, any dissatisfaction perceived from the user will also likely result in them going straight to your competitor. This is an immediate impact on your revenue, brand, and customer confidence.