Operations | Monitoring | ITSM | DevOps | Cloud

Web servers are among the most important components in modern IT infrastructures. They host the websites, web services, and web applications that we use on a daily basis. Social networking, media streaming, software as a service (SaaS), and other activities wouldn’t be possible without the use of web servers. And with the advent of cloud computing and the movement of more services online, web servers and their monitoring are only becoming more important.

BubbleUp is Honeycomb’s machine-assisted debugging feature and is one of our most powerful differentiators. It leverages machine analysis to cycle through all of the attributes found in billions of rows of telemetry to surface what is in common with problematic data compared to baseline data. This explains the context of anomalous code behavior by surfacing exactly what changed when you don’t know which attributes to examine or index, dramatically accelerating the debugging process.

Ever run into issues building a panel in your Grafana dashboards? To help with those issues, the current support process for Grafana, Grafana Cloud, and Grafana Enterprise often requires many cycles where we request more information. This can be slow, frustrating for both our users and our support teams, and the process makes it difficult to reproduce issues without access to similar data.

We’re fortunate enough to speak to a huge number of companies about their incident management processes. In doing so, we’ve noticed an emergent trend in how modern companies are using software to support their incident management processes, and a common set of challenges faced by them too.

Checkly private locations enable you to run browser and API checks from within your own infrastructure. This requires one or more Checkly agents installed in your environment where they can reach your applications and our Checkly management API. You need to ensure you have enough agents installed in order to run the number of checks configured in the location. We have a guide to planning for redundancy and scaling in our documentation.

Observability is the ability to see and understand the internal state of a system from its external outputs. Logs, Metrics, and Traces, collectively called observability data, are three external outputs widely considered to be three pillars of observability. Now more than ever, organizations of all sizes must employ the necessary processes and technologies to harness the power of their data and make it more actionable.

The HTTP protocol has become the de facto standard application layer protocol of the internet. From publicly available web sites and APIs to “inter-process” communications in REST based microservice architectures or large Service Oriented Architectures based on SOAP, you find HTTP being used again and again, due to its simplicity and our familiarity with it. How many protocols can you name that have memes for their status codes?

Just a few short months ago, we talked about a bunch of updates to Honeycomb’s support for OpenTelemetry. To the surprise of no one, we’ve got more updates to share!

As MSPs begin to grow and mature their businesses, resource efficiency is a common area of focus. It makes sense: if you want to deliver the same high service level (or better) to more customers without making huge investments in staff and equipment, efficiency and standardization are clearly the way forward. Backup is an area that is especially ripe for improved efficiency for most MSPs.