A year ago, we launched the Orchestration center capability in Freshservice. At that time, little did we know that it would turn into a vital driver of customer delight with over 40 apps in just one year! With new third-party applications joining the Apps Marketplace almost every month, we are set to address an expanding range of business needs with an extensible solution that perfectly integrates with the organization’s ecosystem.
One of the most challenging things when writing about DevOps and ITIL is finding the perfect phrases to define both of them. They not only mean different things to different people and organizations but are also implemented & used very differently. Let’s glance through their definitions first.
Status pages are a valuable asset for any website or SaaS business – especially today when outages and downtime have never been more common and uptime expectations have never been higher. Whether your site is down or all systems are perfectly operational, hosted status pages provide external users and internal stakeholders with a single source of truth regarding uptime performance. When done well, status pages are elegant and custom-branded.
Last week, Cribl launched the latest component of its observability architecture: Cribl Edge. ICYMI, Cribl Edge is a next generation observability data collector that greatly simplifies gathering your metrics, events, and logs. Edge incorporates all of the capabilities of Cribl Stream’s workers, allowing you to route, redact, filter, and enrich data directly from the source. Why is this important?
Today, Cribl is celebrating two significant milestones that are incredibly special to our founders and the entire company. Yesterday, Cribl celebrated its fifth anniversary, a day also shared with Clint’s son’s birthday. While we’re sure there was much celebrating (and cake!), it really earmarked the day our founders decided that building innovative software to help solve technology professionals’ most pressing problems was only going to happen if they were driving it.
I’m sure many of you have heard of our Machine Learning Toolkit (MLTK) app and may even have played around with it. Some of you might actually have production workloads that rely on MLTK without being aware of it, such as predictive analytics in Splunk IT Service Intelligence (ITSI) or MLTK searches in Splunk Enterprise Security.
You know you need to secure your software supply chain. Everyone’s telling you that these days - your executives, your vendors, even the United States government. Your organization has an initiative to do so, or maybe they’ve brought in an expert to help you achieve this goal. But hold on a minute - do we have a shared understanding of what a software supply chain is, and what exactly makes it secure?
March 29th, 2022—Canonical, the publisher of Ubuntu, announces that Firmus, the Australian cloud infrastructure provider that is revolutionising data centre technology, has built its ultra-efficient and sustainable public cloud on Canonical’s Charmed OpenStack and Charmed Kubernetes.
A brownout is an intentional but temporary disruption of service. Why would a company purposely cause a brownout and when does it make sense? In this post I will explain the what and why of brownouts, and provide some recent examples.
