Operations | Monitoring | ITSM | DevOps | Cloud

Yes, Robotic Process Automation Beneficial to the Telecom

Despite the fact that the telecom industry is constantly growing, it has been struggling to provide cutting-edge user experiences and meet the growing demands of operational agility. Telecom companies are constantly seeking for better viable choices to reduce operational expenses, increase agility, and improve efficiency. This is where emerging technologies like Robotic Process Automation (RPA) can be extremely helpful.

API mock testing with Nock

For the latest full-stack applications to work, a backend service is required. That is especially true when the frontend service depends on the backend service to render data. In many cases, it can be difficult to replicate the setup of the backend services so that you can test the application. This tutorial will show you how to mock HTTP requests from an API so that you can test endpoints without actually calling them in your tests.

Two years into the pandemic: the state of DevOps salaries

For the second year in a row, we have published a pandemic-era DevOps Salary Report. It’s no surprise that the pandemic catapulted every type of company into a digital transformation frenzy. We have done our best to distinguish between temporary shifts and long-term trends dictated by a newly hyper-digital world. In 2021, we are grappling not only with the reality of the pandemic, but with the Great Resignation – at least in the U.S.

What Are the Best Practices of Helpdesk Software in an Organization?

It has been seen several times that. When a customer raises an issue. Several technicians are working on the same problem. As a result, duplication of work occurs, and efficiency suffers. To avoid this type of problem, help where software is utilized. As it keeps updating the status in real-time and provides each problem with a unique identity number. Whenever the technician works on the same problem it alerts the member that the other technician is looking into it.

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AIOps & Observability- Which One Should Enterprises Focus on First?

Organizations today are pressured to keep their IT applications and infrastructure up and running and minimize their downtime. While this has always been a critical goal, it’s become harder to achieve with modern architectures, such as microservices, containerization, edge computing, hybrid-cloud deployments and the newer development methods such as agile DevOps techniques.