Operations | Monitoring | ITSM | DevOps | Cloud

MSP Sales Process Guide: Steps & Examples for 2023

Looking to launch or improve your MSP sales process for 2023? This guide covers examples and tips that will give you a massive jumpstart. On the face of it, now is a great time to be an MSP. The MSP market continues to grow every year — it’s expected to expand at a compound annual growth rate (CAGR) of 13.4% from 2022 to 2030 according to Grand View Research. That means plenty of new business and sales opportunities, right? Maybe. But for who?

Qovery Demo Day Summary - November 2022

After a long summer break, the Qovery Demo day is back. 🌞 Our last Qovery Demo Day was live on Thursday, the 3rd of November. This event aims to give you insights into what we did during the past month and what’s next and showcase some of our new features. During this demo day, Romaric (CEO at Qovery) and Alessandro (Lead Product Manager at Qovery) joined me to talk about RBAC, Containers and Deploying Jobs and here is the recap.

IT Asset Management Certifications: The 7 Best ITAM Training Courses

IT Asset Management (ITAM) is the practice that can help you manage, control, and protect your IT estate, leveling up your IT offering. To run an effective practice, ITAM professionals need to engage with current industry best practices, and ITAM certifications are a massive part of this. But since there are a lot of training courses available, we wanted to lend a helping hand and get you covered on the basics – as we already did with ITIL certifications.

Civo Update - November 2022

At the start of October, Dinesh Majrekar, CTO, and Mark Boost, CEO at Civo spoke at KubeCrash, about application deployments of old, cloud-native processes of today and edge native deployments of the future. Watch their session below to learn about the challenges we are about to face with an edge-first architecture and what we can do today to be ready. We then took to Detroit for KubeCon + CNC NA 2022 where we hosted an array of talks, workshops, and events.

Observability Data Documentation Best Practices

A few weeks back, I got the chance to sit down with our very own Jordan Perks from the Cribl Customer Success Team. Jordan is an Observability subject matter expert AND knows a thing or two about Cribl Products! After geeking out a bit about data best practices, we started chatting about enabling our customer champions to have different conversations with stakeholders across their organizations. When someone becomes an observability engineer, they step into a much different role.

10,000+ GitHub stars, Enterprise edition, and Performance Benchmarks - SigNal 18

Starting this one off on a different chord! Startups are challenging yet fulfilling. There is always a long road ahead - full of challenges and uncertainties. Yet, sometimes we hit a milestone and feel nostalgic about the journey completed. 10,000+ GitHub stargazers seemed like a distant dream, but finally, it’s here. Moments like these are special to the team. We are grateful to the developer community for their continued support since our inception.

The real cost of latency

In networking, latency - sometimes referred to as 'lag' - is the delay between a client request and the service provider's response. In a cloud environment this could be a developer or end-user client request, and the cloud service provider’s response. Or for multi-cloud, it could be one application in a cloud instance, talking to another application in another cloud instance. But no matter which type, latency can have a real impact on an organisation.

The Unit Economics Journey: Cost Considerations At Each Venture Stage

Just as there are a handful of stages to describe the financial journey from startup to established company — pre-seed and seed funding, followed by series A, B, and C funding — there are also stages to the process of achieving a healthy understanding of your costs.

15 Best Linux Networking Commands and Scripts You Should Know

Both servers and software development use Linux. Today, Linux distributions are used by the vast majority of electronics and embedded systems. Worldwide, Linux servers make up about 90% of all internet servers. Additionally, the Linux kernel is used by around 80% of all smartphones. Today, every system in the world is linked via a network. Information exchange across systems requires network connectivity. Computer networking refers to communication over the internet as well as within a network.

How to monitor Windows logs with the updated Windows integration for Grafana Cloud

As we all know, Windows is one of the most popular operating systems in the world. It has a dominant share in the desktop computer market, with more than 70% of the machines running the operating system. It makes sense, then, that the Windows integration is also one of the most used and popular integrations in Grafana Cloud.