Operations | Monitoring | ITSM | DevOps | Cloud

5 Steps to Ensure Your ITSM Practice is Up to ITIL Standards

Ever since it was first introduced, ITIL has become one of the leading frameworks for IT service management. With its clearly defined processes and services as well as logical distribution of roles and responsibilities, ITIL has helped organizations streamline their IT process and deliver value to stakeholders. The framework has helped organizations in their digital transformation by bringing together the stakeholder’s vision and the IT department's implementation.

Interlink Software: Enterprise AIOps Platform Mobile App

To protect the availability of the services your customers rely on, AIOps adoption is an imperative for large enterprises. Interlink Software’s AIOps platform applies machine learning to automate ITOps; reducing alert noise, performing event correlation, anomaly detection and root cause determination. As the world emerges from the Covid-19 pandemic, organizations are increasingly embracing the flexibility of home and hybrid working.

SQL Injection: Types, Examples, Prevention

For many businesses and users alike, the threat of cyber attacks is as rife as it's ever been. With more people online, it means there are more vulnerabilities and plenty of cyber thieves who are willing to take advantage of that. An SQL injection is a common opportunity for attack in order to help access sensitive company data or personal information if it's an individual being exploited. The impact of which can be damaging beyond repair for some organizations in particular.

California trucking company Quik Pick Express handles downtime and troubleshooting issues using OpManager

Quik Pick Express, a California-based trucking company, provides a variety of services, including container drayage, warehousing services, container shipping, transloading, and much more. The company services seven locations in the state of California, with its IT infrastructure network being critical for its business. After a thorough evaluation, Quik Pick Express’ IT team chose OpManager, an all-inclusive network monitoring solution, to monitor its business-critical IT infrastructure network.

Monitor Knative for Anthos with Datadog

Developed and released by Google in 2018 with contributions from IBM, VMWare, Red Hat, and other companies, the Knative project is designed to make it as simple as possible to build, deploy, and scale serverless containers across your existing Kubernetes infrastructure. By operating on top of Google Anthos, Knative for Anthos takes this even further by allowing developers to build and deploy applications across any hybrid environments that include both on-prem and cloud-hosted serverless clusters.

Setting up continuous integration with CircleCI and GitHub

Continuous integration (CI) involves the test automation of feature branches before they are merged to the main Git branch in a project. This ensures that a codebase does not get updated with changes that could break something. Continuous delivery (CD), on the other hand, builds upon CI by automating releases of these branches or the main branch. This allows small incremental updates that reach your users faster, in line with Agile software development philosophy.

Best Tips to Get Most out of AWS Load Balancer

AWS ELB (Elastic load balancer) automatically distributes incoming application traffic across multiple targets and virtual appliances in one or more Availability Zones (AZs). That helps you achieve high availability and fault tolerance. In this article, we will share with you some tips that will help you best utilize AWS load balancer. We will also provide insights on the best use cases of ALB and NLB, which are the two most commonly used load balancers.

Troubleshooting in Kubernetes: The Shift-Left Approach

Kubernetes has become the de-facto container management solution of the last decade—and we have no doubt it will stay that way in the upcoming years. It provides a solid abstraction between the infrastructure layer and applications, so that developers can quickly develop, deploy, and operate their applications. Kubernetes is designed as a set of APIs that work together. If you deploy simple applications and make them run, Kubernetes will do it for you.