Your company has a product/service that needs to be up and running 24/7 or serving customers worldwide? Heads up, you might need an on-call team. In this article, we’ll start with the basics of what is on-call and why it is important.
For most businesses, effective digital transformation is a key strategic objective, and as computing infrastructure grows in complexity, end-to-end observability has never been more important to this cause. However, the amount of data and dynamic technologies required to keep up with demand only continues to increase, and current tools are not equipped to handle it- with any discrepancies resulting in rising costs and reduced competitiveness.
OpenTracing was an open-source project developed to provide vendor-neutral APIs and instrumentation for distributed tracing across a variety of environments. As it is often extremely difficult for engineers to see the behaviour of requests when they are working across services in a distributed environment, OpenTracing aimed to provide a solution to heighten observability.