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AIOps for SAP: From Ground to Cloud

Anyone working in the SAP market in 2025 is aware of two big topics: migration to cloud-based ERP and the end of many long-used tools for managing SAP operations including Focused Run, Landscape Manager and Solution Manager. Both are impossible to ignore. Cloud-based ERP presents a new era of business software possibilities, and with it the opportunities and complexities of migration, transformation, and leveraging the elastic capacity and scalability of cloud-based designs. But right behind it, the question becomes "how are we going to run and manage this?"

Disposable Code Is Here to Stay, but Durable Code Is What Runs the World

Every day I seem to run into yet another post with someone solemnly opining that “writing code has never been the hardest part of software engineering. And hey, that’s smashing. As an engineer from the ops/infra/SRE side of the house, I feel like I’ve been saying this my whole career. (Is there anything more satisfying than being proven right in public? Not in my book.) So, which is it?

Why Your Loki Metrics Are Disappearing (And How to Fix It)

Grafana Loki is up and running, log ingestion looks healthy, and dashboards are rendering without issues. But when you query logs from a few weeks ago, the data's missing. This is a recurring problem for many teams using Loki in production: while the system handles short-term log visibility well, it often lacks the retention guarantees developers expect for historical analysis and incident review.

New in OTel: Auto-Instrument Your Apps with the OTel Injector

As distributed systems scale, maintaining manual instrumentation across services quickly becomes unsustainable. The OTel Injector addresses this by automatically attaching OpenTelemetry instrumentation to applications, no code changes needed. This blog covers how the OTel Injector works, how it integrates with Linux environments, and how to set it up for consistent telemetry across your stack.

Building an Effective Post-Mortem Culture: A Step-by-Step Guide

Post-mortems are the cornerstone of continuous improvement in incident management. When done right, they transform failures into learning opportunities and prevent future outages. Yet many teams struggle to build a culture where post-mortems are valued rather than feared.

From Alert to Answer in Seconds: Accelerating Incident Response in Dynatrace

It is 12PM and you just start eating lunch when your phone starts buzzing. A storm of different monitoring and system-level alerts start stacking up on your phone and slack. The incident response "war room" opens and downtime communications are being drafted to customers. Your team is under pressure to find the root cause, but you are immediately hit with roadblocks.

Incident IQ integration is here!

We’re excited to launch one of our most highly requested integrations: StatusGator now connects directly with Incident IQ. This powerful new integration bridges the gap between real-time service monitoring and your internal support workflow. Now, whenever someone reports an outage on your public StatusGator page, a ticket is automatically created in Incident IQ—ensuring your IT team can respond quickly and efficiently.

Evals are just tests, so why aren't engineers writing them?

You’ve shipped an AI feature. Prompts are tuned, models wired up, everything looks solid in local testing. But in production, things fall apart—responses are inconsistent, quality drops, weird edge cases appear out of nowhere. You set up evals to improve quality and consistency. You use Langfuse, Braintrust, Promptfoo—whatever fits. You start running your evals, tracking regressions, fixing issues, and confidence goes up as a result. Things improve.

Multi Factor Authentication for Synthetic Monitoring for AVD

Today, I’ll cover some of the basics of monitoring Multi-Factor Authentication and why ensuring MFA is implemented is essential, particularly in environments where remote access is possible. I’ll cover some recent, specific case studies where a lack of MFA has led to security breaches and the mechanisms the bad actors used.