Operations | Monitoring | ITSM | DevOps | Cloud

Gartner Symposium: IT Leadership During Uncertain Times

At its recent conference in Barcelona, the third in its 2019 Symposium series, Gartner analysts spoke of how companies need to win in the turns to survive and thrive in the digital era. That means looking beyond apps and cloud, to disruptive forces in the digital economy as guideposts for IT strategy.

Auvik Turns 8: A Look Back on Our First 8 Years

2011 was a big year for pop culture: Prince William and Kate Middleton tied the knot, Ashton Kutcher replaced Charlie Sheen in Two and a Half Men, and the theatrical release of Harry Potter and the Deathly Hallows: Part 2 marked the end of an era. While our eyes were turned to the screen, something else was happening—two former co-workers were deciding it was time to start a new adventure together. Know what that means?

Meet application SLAs with AppDynamics using VirtualWisdom

Imagine that you are a taxi driver deftly navigating busy city streets to get your passenger to the airport on time and to prove that taxis remain relevant in a changing world of Uber and Lyft. If you had a choice of routes would you opt for a well-lit route with excellent visibility versus a route where some of the street lights were out and visibility is a challenge?

I&O Leaders Should Pay Attention to Gartner's 2019 Market Guide For Digital Experience Monitoring

Many Industry and Operations (I&O) Leaders working in end-user computing today can attest to that famous Dylan lyric. In Gartner’s latest Market Guide on Digital Experience Monitoring (DEM) they report that “by 2023, 60% of digital business intiatives will require I&O to report on user’s digital experience, up 15% from today”. Compare that to just a decade ago when I&O Leaders rarely had to think about their employees’ digital experiences when making decisions.

Datadog's AWS re:Invent 2019 guide

AWS re:Invent is an annual gathering of tens of thousands of AWS staff, partners, and users for a full week of keynote sessions, feature announcements, customer case studies, hands-on workshops, and more. As in years past, we will be there with dozens of engineers, ready to answer your monitoring questions and show you the newest additions to Datadog.

Practical Advice For Operationalizing IT Surveys

If you have successfully deployed an ITSM solution like Nexthink, you’ll next want to collect timely employee survey data to provide context for your support team. From our experience we recommend you take the following steps: In most large-scale companies, internal communication is usually already owned by the corporate communications department.

OpsRamp November 2019: AIOps, Application Monitoring, Cloud Management, and More

The OpsRamp Fall 2019 Release introduced alert similarity reinforced correlation, real-time discovery for GCP platform resources and many more updates to the OpsRamp Platform. OpsRamp customers can now access all the new features introduced in the November 2019 update. Customers and partners should review all the details in our release notes. Here’s a summary of what’s new this month.

Introducing dark mode for Datadog

Datadog provides full visibility into your environment through a wide variety of features, ranging from host and container maps of your dynamic infrastructure to customizable dashboards that provide a unified view of every layer of your stack. And now we’re pleased to announce that you can enjoy these visualization features and the rest of the Datadog platform in dark mode.

NiCE Active 365 Management Pack 3.0

Discover the brand new way to monitor Office 365, Exchange, SharePoint, Teams and Dynamics CRM The new NiCE Active 365 Management Pack 3.0 comes with tons of stunning new features. Besides the already proven monitoring sets for Exchange, SharePoint, and Teams, a new extension for Microsoft Dynamics CRM has been added. Following the Microsoft licensing path, the former Active O365 MP is now available as mix-and-match combinations for Exchange, SharePoint, Teams and Dynamics CRM.