“Winning doesn’t always mean being first. Winning means you’re doing better than you’ve ever done before” – Bonnie Blair, five-time Olympic gold medalist. By that definition, Freshworks is a clear winner. Recording a personal best, Freshworks has been positioned on the Challengers quadrant in the 2021 Gartner Magic Quadrant for ITSM Tools.
Recently, I started to read the invaluable book Software Engineering at Google. It’s a great book by Google, describing their engineering practices across many different domains. One of the first chapters discusses the matter of making a “scalable impact,” which I find very interesting, and something that I believe has been overlooked by many organizations.
If you maintain a Ruby gem, you are definitely familiar with the recurring manual tasks surrounding the release of a new version. After doing this for a while, you inevitably start thinking that some of these steps could be automated. They can! With a few lines of code, you can bring the amazing world of continuous delivery to your project and increase the reliability of the whole process while freeing up some of your time. Double win!
Today we are releasing a completely new product: Cloud 66 Prepress. Prepress is a DevOps product for pre-rendered web applications - particularly those built around Jamstack architecture. We announced Cloud 66 for Rails in 2013. Our Rails product helps developers deploy Rails applications to any cloud with a Heroku-like experience. Today, tens of thousands of developers worldwide use our products to deploy their applications to any cloud.
Hear here! Today we’re very excited to share that our Co-founder and CEO Avi Freedman launched a new podcast, Network AF. If you like nerding out on all-things networking, cloud and the internet, this podcast is for you. If you like networking how-tos, best practices and biggest mistakes, this podcast is for you. If you want to up your poker game, well… this podcast might also be for you.
Public cloud infrastructures and microservices are pushing the limits of resources and service delivery beyond what was imaginable until very recently. In order to keep up with the demand, network infrastructures and network technologies had to evolve as well. Software-defined networking (SDN) is the pinnacle of advancement in cloud networking; by using SDN, developers can now deliver an optimized, flexible networking experience that can adapt to the growing demands of their clients.
Recently I was thinking about the topic “How do you improve the employee experience?” Many organisations drive this from an IT perspective with concepts like a Self-Service Portal, or Teams Channels, chatbots, even Social IT boards. These are all great ideas, but are they truly addressing employee experience? Let me elaborate on this concept.
As we welcome Fall and such a transformational time of the year, we’re excited to announce a new set of updates and enhancements to the PagerDuty platform. From updates to Runbook Automation, ChatOps and Customer Service Ops Applications, to PagerDuty Community Events, users, and customers can.
