Operations | Monitoring | ITSM | DevOps | Cloud

I’m excited that ServiceNow has been named a Leader in the 2020 Gartner Magic Quadrant for Software Asset Management Tools. We were recognized for our Software Asset Management (SAM) solution, which we believe helps reduce software costs and mitigate license compliance risk with actionable IT insights. We think It’s a great example of how ServiceNow makes work, work better for people. ServiceNow innovates by listening to our customers.

We’re excited to announce a new set of product updates and enhancements to the PagerDuty platform! PagerDuty partners with organizations to help teams create efficiencies across IT organizations and protect customer relationships. These updates will help further improve your team’s ability to manage and reduce noise, automate critical response workflows, and quickly mobilize a response in order to mitigate disruptions across your digital operations when seconds matter.

Our latest announcement comes in the form of another exciting partnership, this time with Qualys! A leading provider of disruptive cloud-based IT, security, and compliance solutions, Qualys has integrated Ivanti Patch Management technology into their Qualys VMDR (Vulnerability Management Detection Response) platform.

Maintaining business continuity is both more difficult and more important than ever in the era of COVID-19. Typically, IT departments evolve their approaches and technologies over time to meet the needs of customers. But that approach may soon be outdated thanks to the global pandemic.

Amazon Kinesis Data Firehose is a service for ingesting, processing, and loading data from large, distributed sources such as clickstreams into multiple consumers for storage and real-time analytics. AWS recently launched a new Kinesis feature that allows users to ingest AWS service logs from CloudWatch and stream them directly to a third-party service for further analysis.

When you’re on call and get paged at an inconvenient time, you need to be able to quickly determine the seriousness of the issue and act decisively to reduce system downtime. But pager notifications often don’t give you the information you need to investigate an issue from your mobile device, meaning that access to a laptop at all times is a must.

Security is easy, right? Get yourself a patchwork of security point products meant to solve one or two specific problems, and your organization is safe from threats! Ah, if only it were that simple… In reality, security operations are disjointed and complex. Security visibility and functionality (i.e. threat detection, investigation, containment and response capabilities) are often divided among a multitude of different security products (e.g.

Today we released updates for a series of vulnerabilities termed ‘There’s a hole in the boot’ / BootHole in GRUB2 (GRand Unified Bootloader version 2) that could allow an attacker to subvert UEFI Secure Boot. The original vulnerability, CVE-2020-10713, which is a high priority vulnerability was alerted to Canonical in April 2020.

In an unprecedented incident that has left medical authorities in Western Australia (WA) in disbelief, a local teenager has been found to be the mastermind behind a massive data breach. The breach intercepted thousands of names, phone numbers and communications between doctors responding to the COVID-19 crisis from their pagers. This is an unfortunate incident and a simple reminder of how pagers jeopardize the security of sensitive patient information.

I’m thrilled that we’ve finally announced the availability of the new Ivanti Neurons platform! It’s been a long journey involving huge efforts by all parts of the Ivanti organization over recent years to get to this point. There is a powerful and close relationship between the Ivanti Neurons platform and Ivanti’s Enterprise Service Management and IT Service Manager capabilities.