Operations | Monitoring | ITSM | DevOps | Cloud

Catch core banking issues (before they impact customers and compliance)

APAC customers have high expectations around instant payments, open banking, and mobile-first experiences. In March 2025, India’s real-time payment system, UPI went down for five hours. Millions experienced payment failures, failed fund transfers, and login errors and many vented their frustrations on social media. With banking and payment disruptions on the rise, regulators are calling for proof of resilience.

What is Incident Escalation

When incidents strike, your on-call engineer jumps in first. They assess the issue, triage it, and try to resolve it. But sometimes, they can’t solve the problem or aren’t available. That’s when escalation policies step in to find the right backup. In this guide, I’ve explained how escalation policies work, why every team needs them, and how you can set up one. Also, I’ve included ready-to-use templates to help you get started fast.

Targeting hosts and services in Icinga 2 API requests

Today, we are going to take a look at the Icinga 2 API and the various ways targets can be specified for different actions, such as querying information or scheduling downtimes. This post focuses on the API request payloads themselves and assumes some familiarity with sending requests to the Icinga 2 API. Please refer to our documentation for the missing details if you want to try the requests yourself. In general, specifying the objects to which an action applies works the same way for all actions.

Building a Preventive Maintenance Dashboard for Fleet Operations

Preventive maintenance takes precedence in fleet management. With careful planning and well-executed strategies, it can optimize vehicle efficiency, reduce downtimes, and elongate the life cycle of all your assets. It can be a hard nut to crack if you manage a large fleet. That's why companies invest massively in real-time solutions like preventive maintenance dashboards to overcome this challenge.

Keep Calm and Carry On: Phone Protection for Ops Pros on the Move

In today's world, phones are more than communication devices. They are command centers for busy operations teams. Field engineers, traveling IT staff, and remote ops pros depend on their phones to manage alerts, access dashboards, and troubleshoot problems from anywhere. With so much riding on one pocket-sized device, keeping it safe becomes less about preference and more about survival.

Animation Studio: 3D and 2D Animated Videos That Transform Business Marketing

In today's digital-first economy, businesses face one challenge above all else: capturing attention. With endless streams of content competing for a viewer's focus, traditional advertising often falls short. This is where animation enters the picture. By combining creativity with strategy, animated videos can deliver messages that are engaging, memorable, and effective.

Why security should be non-negotiable in free business email

In today's fast-moving digital world, small businesses rely heavily on free email services to operate efficiently. Whether it's communicating with clients, managing orders, or coordinating teams, email remains a cornerstone of daily activity. While the convenience and zero cost of many platforms are tempting, overlooking security can have serious and lasting consequences.

Fast Cooling Solutions for High-Stakes Environments

When the cooling plant does fail, the effect can be more than annoying-more, in fact, than expensive, inconvenient, or even dangerous. In applications where temperature control is paramount, like manufacturing, healthcare, food processing, and data centers, a broken chiller or HVAC system can knock production offline, ruin equipment, and result in wasted product. To the rescue: emergency chiller rentals, providing instant, flexible, and dependable cooling capacity right when they're needed most.

Ranking 7 of the Best 24/7 Call Answering Providers for Consistent Customer Care

For many businesses, a missed call is more than an inconvenience; it's a missed opportunity. Research shows 80% of callers hang up when they hit voicemail, and nearly three-quarters will turn to a competitor after a poor phone experience. This guide reviews leading 24/7 answering services, Answer Our Phone, ReceptionHQ, Answering Legal, LiveAnswer, RingCentral, Unity Communications, and Magellan Solutions.

Hard Drive Security Starts With Your Staff: Training That Protects, Sells, and Scales

Selling used hard drives doesn't start with wiping software, it starts with people. Every drive your company disposes of passes through human hands, which means training is your first and strongest safeguard. Poor handling opens the door to data leaks, compliance failures, and revenue loss. This article strips away the fluff and shows you what matters: building a training system that's practical, repeatable, and aligned with real business needs. From electrostatic discharge to chain-of-custody documentation, each step depends on your team. Get training wrong, and everything else falls apart.