Operations | Monitoring | ITSM | DevOps | Cloud

The New Model for Network Security: Zero Trust

The old security model, which followed the “trust but verify” method, is broken. That model granted excessive implicit trust that attackers abused, putting the organization at risk from malicious internal actors and allowing unauthorized outsiders wide-reaching access once inside. The new model, Zero Trust networking, presents an approach where the default posture is to deny access.

Better Together: Benefits of Connecting Configuration, Change, and Release Management

Both the technology and infrastructure we use have changed how we deliver services to our customers (or employees in this case). But how are our businesses adapting to these changes? How are we identifying relationships across new environments? Are we understanding the implications of what’s being introduced? In order to keep business applications and operations running smoothly, it’s crucial to understand the value of three key ITIL practices: configuration, change, and release management.

How to Debug Slow Lambda Response Times

When you build your application on top of Lambda, AWS automatically scales the number of “workers” (think containers) running your code based on traffic. And by default, your functions are deployed to three Availability Zones (AZs). This gives you a lot of scalability and redundancy out of the box. When it comes to API functions, every user request is processed by a separate worker. So the API-level concurrency is now handled by the platform.

Retail Industry Trends 2020: All-In on Digital Since COVID-19

This is the first in a series of posts we’ll be publishing on trends we’re seeing in the retail industry and how IT organizations tasked with deploying and maintaining flawless digital customer experiences can take advantage of PagerDuty to ensure always-on reliability. It’s been a tough year for retail.

Interview with Honeycomb Engineer Chris Toshok: Dogfooding OpenTelemetry

At Honeycomb, we talk a lot about eating our own dogfood. Since we use Honeycomb to observe Honeycomb, we have many opportunities to try out UX changes ourselves before rolling them out to all of our users. UX doesn’t stop at the UI though! Developer experience matters too, especially when getting started with observability. We often get questions about the difference between using our Beeline SDKs compared with other integrations, especially OpenTelemetry (abbreviated “OTel”).

Bring new insights to your IP analytics with a global administrative layer in Elastic Maps

We love maps at Elastic. In the Elastic Stack, there is one core component of all data we visualize using maps: Location. Location can mean reporting real-time positions of fleet vehicles, using a geofence for limiting search results, gauging application performance metrics from a geographic area, or identifying security threats by attaching geographic coordinates to IP addresses.

Debugging broken grok expressions in Elasticsearch ingest processors

In two previous posts, we covered structuring data with grok and building custom grok patterns. But what happens if you just can’t get your grok patterns to work? In this article, we’re going to use Kibana’s Grok Debugger to help us debug a broken grok pattern. The divide-and-conquer method described below should help you to quickly find the reason that a given grok pattern is not matching your data.

How FireHydrant's CI/CD infrastructure fixes bugs faster

Almost everyone knows that working with third-party APIs can be challenging. Sometimes the errors happen unexpectedly. Sometimes the error information that you receive is inaccurate. While most people feel these pains acutely, I’d like to share how we answer these challenges at FireHydrant and how it’s helped us avoid headaches and stress.

DevOpsDays Chicago 2020 Wrapup

DevOpsDays Chicago 2020 was held on September 1, online. It was the first time the conference was held virtually due to the coronavirus pandemic. I was excited to attend for a couple of reasons. First, DevOpsDays Chicago is one of the better known and respected DevOpsDays held in the US. I’d never been able to attend it before, so it was great to get the opportunity. Also, I’d been missing the DevOpsDays community.