Operations | Monitoring | ITSM | DevOps | Cloud

Serverless vs Fully Managed Services: What Are They? What is the Difference Between Them?

One of the first questions you must ask yourself when deciding to construct an application in the cloud is whether your application will be built utilizing serverless or fully managed services. To begin, let me state that these are extremely loosely defined concepts and that there may be cloud services that fall somewhere in the middle, as well as others that are both serverless and fully managed services at the same time.

SCOM Notifications: Kill your legacy email subscriptions in favor of Microsoft Teams

Microsoft Teams is a product that already before the pandemic started to gain popularity and, during, helped employees communicate and collaborate in their new remote offices. There are precursors to Teams - in Microsoft's portfolio, Skype for Business was retired last year, and after that, the increase of Teams users have been skyrocketing. Why Teams differ from some of the other communication alternatives is the many functions of teams that allow for much more than a chat, call, or virtual meeting.

12 ways to ace customer communications during a system outage

System outages are the worst nightmares for IT support teams, but they also provide an opportunity to stand out. During a major service outage, customers are often impacted a lot more because they have much less information about what is happening. Some of the biggest outages that affected users all over the world last year include those of Slack, PlayStation, Airbnb, FedEx, and Amazon.

Replacing your backup solution: part one, learning why

So, you’re thinking about replacing your current backup solution. Well, before you start requesting price quotes and comparing feature matrixes you should understand that a change can have both short-term and long-term impacts. The extent of the impact depends on several factors, including why your clients need backup, how those backups are being performed, whether they have ever experienced data loss, and how long they need to retain backup data.

Bootstrapping a cloud native multi-data center observability stack

Bram Vogelaar is a DevOps Cloud Engineer at The Factory, and he recently delivered an intro to observability talk during our Grafana Labs' EMEA meetup. When I talk to customers, they might tell me about how their applications are running in two data centers, but when we probe a little further, it turns out that their observability stack is only available in one of them. This revelation hit close to home last March.

Launching a labor of love, Kentik Market Intelligence

When it comes to the internet, understanding the global ecosystem can be tough. There’s a lot of manual work that service providers and digital businesses have traditionally put into finding the best way to reach customers over IP networks. And more work is needed for benchmarking against competitors and finding the best relationships for peering.

DDOS Attacks: How to Protect Yourself from the Political Cyber Attack

In the past 24 hours, funding website GiveSendGo has reported that they’ve been the victim of a DDOS attack, in response to the politically charged debate about funding for vaccine skeptics. The GiveSendGo DDOS is the latest in a long line of political cyberattacks that have relied on the DDOS mechanism as a form of political activism. There were millions of these attacks in 2021 alone.