Operations | Monitoring | ITSM | DevOps | Cloud

Maintenance does not always mean repairing your assets and equipment but lots of organizations think in that way. As we know repairing assets can be costly, so organizations keep using assets until asset breakdown. As a result, they have to pay more maintenance expenses. But with a condition monitoring system, you can always keep your assets maintained. In this blog, we will know what a condition monitoring system is and what are the advantages this system provides! So, let us begin.

We have gone through several definitions of IT service management and service management, but the meaning of ‘service’ is still not clearly stated. So, when you ask – What is service? Everyone has their assumptions and answers according to their experience. But as the global economy is growing day by day, service plays a vital role in shaping the economy. And you need the right and perfect answer – What is a service?

Software Asset Management (SAM) is a topic that is seldom discussed in conversations about the importance of IT Asset Management. And yet it's a crucial part of every company's organizational efforts. This is because software is more than just installations.

Two of the most important ITSM practices in today’s IT managerial landscape are asset management and configuration management. Since software and hardware components are at the heart of the service a company provides, understanding how these components work is vital in IT service management. It might sound tricky since management has so many branches that extend anywhere from a company’s resources to its partners, its data, processes, and suppliers.

Cybersecurity is on the mind of every business leader, and for good reason: The number of data breaches rose 24% between 2020 and 2021, according to global ThoughtLab research co-sponsored by ServiceNow. Organizations everywhere need advanced security programs to navigate today’s fluid threat landscape. Here are three ways to help do that: 1. Create a framework Customers are increasingly concerned about data security.

From the point of view of your business, resources and tools that are underutilized are a liability. They can severely affect the bottom line of your enterprise. These tools can cost more than their value, present security risks, and hamper productivity within your enterprise. Even if a particular tool was helpful during the growth of your enterprise, it could soon become obsolete.

We’re delighted to share that Ivanti has been named a leader in the Omdia Universe Enterprise Service Management (ESM) Report for 2022-2023 . Omdia’s annual report aims to evaluate high-quality ESM solutions available in the market to support both IT and business leaders in selecting the right ESM platform that best meets their needs and long-term goals.

Way back in the early days of the Internet, having an antivirus was the end-all-be-all of cybersecurity. These were admittedly wilder times but in a way, only a few bad actors had the tools and knowledge to threaten and breach corporate IT infrastructures. Times have changed and thanks to the dissemination of information and widespread accessibility to more hacking technology, cyber-attacks have become a very real and tangible menace with potentially devastating consequences.

For a long time, businesses have been using enterprise OEM software licensing to sell their products faster as well as to enhance the features and functionalities of their solutions. These solutions empower companies to provide more value to their customers without bringing in significant investments. And they present a huge portion of the global software market. In the age of the digital workplace, it's advantageous to have a full understanding of how these software agreements work.

Fintech companies around the world are transforming how financial services are delivered. Nowhere is that more apparent than in customer service, especially around complaints, disputes, and fraud operations, with new entrants redefining what good looks like. Australian firms such as Afterpay, the buy-now, pay-later giant acquired by Square, have succeeded by offering new products and experiences in line with consumer preferences for simple, intuitive, streamlined services.