Operations | Monitoring | ITSM | DevOps | Cloud

Being a good IT leader may not be something you’re born with but it is something you can learn. Of course, some people are naturals, but instinct isn’t the only way to achieve it. You can also become one – in time, and with the right tools and approach. And that’s what we’re about to explore here.

There are lots of organizations that struggle with keeping track of the many assets they own, where they are located, and who is using them! Some organizations utilize manual methods such as spreadsheets, pen & paper methods, etc. These methods are not effective as they are not accurate. When an organization does not have this information then asset misplacement, theft, and misutilization of assets increases.

Internal IT support teams are often the first place employees turn for help with technical issues, and it’s important for team members to be able to quickly understand problems, identify solutions, and enable the employee to get back to work. Though there are plenty of technologies and organizational practices capable of improving support service teams, team-wide skills are the heart of every great service provider.

All educational institutions, from elementary schools to technical colleges, from medical schools to law schools, must manage and maintain their records and keep them current on all their inventory and fixed assets. Due to the stakeholders involved, public schools, private schools, and institutions of higher learning must manage their inventory and assets properly.

Even though IT asset monitoring alerts are a great tool to keep your company’s assets safe, they can sometimes become your worst nightmare. Raise your hand if you never configured them poorly and ended up with tons of irrelevant notifications. Due to their very nature of keeping you in the loop of changes, they can provoke the exact opposite effect since you’ll end up ignoring them. However, they are useful – at least in theory.

Amanda and Chris share stories proving why your data really is more secure in the cloud than the average on-premises server closet – and what organizations should worry more about when it comes to data security.

If you are an ITAM manager or agent, you must know that keeping track of your IT assets is key to the job. However, when you work with a large number of computers, checking each one manually becomes an impossible task. But that’s easily solved with automated asset tracking. The goal here is to find a way to monitor your devices and keep them reporting. Of course, you’ll need to have a hardware inventory first – and if you don’t already, you can build one in just 24 hours!

In today’s era of “Work from anywhere”, Data Security & Data Encryption has become a vital security step for organisations world-wide and a key component for security compliance. BitLocker is one of the popular Software Stacks for enforcing encryption on all devices & drives. Exponential complexity for managing the encryption compliance and the backup of the recovery keys for all devices in the organization has increasingly become a key challenge for EUC Professionals.