Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on IT Service Management, Service Desk and related technologies.

Fixed Assets Inventory and its Importance

In business, fixed assets are tangible items with a useful life of more than one year and are used in producing or supplying goods and services. These items range from office furniture, tools, and equipment to property, plant, and equipment. The inventory of these assets must be kept up-to-date and accurate in order to ensure the financial stability of the business. This blog will discuss the importance of a fixed assets inventory and what necessary steps should be taken to ensure its accuracy.

The Best IT Budget Template in 2023

Whether you are a small business, an enterprise, or a government agency, this guide provides detailed steps to plan and track your IT spending. We’ll explain the key factors when creating an IT budget and provide a comprehensive overview of the available budget templates. We’ll also discuss the importance of tracking and analyzing your IT spending and provide tips on monitoring your budget. With this guide, you can create an IT budget that meets your organization’s needs and goals.

Forrester report: ServiceNow debuts as a Strong Performer in RPA

I’m incredibly thrilled to share that, in our very first year of entry, ServiceNow has been named a Strong Performer in The Forrester Wave™: Robotic Process Automation, Q1 2023. We believe this validates the impact of our product vision and current capabilities in this market. More importantly, we think it’s proof that our customers are reaching their business goals.

What is the Difference Between Preventive Maintenance and Predictive Maintenance?

Maintenance is a critical aspect for organizations, especially those that possess a considerable number of valuable assets. The primary objective of maintenance is to enhance the longevity of assets and prevent unexpected failures. Unanticipated equipment failure can be more costly than scheduled maintenance, which is why regular maintenance is essential. Equipment downtime negatively impacts the productivity of the organization.

How Much Does an RFID (Radio Frequency Identification) System Cost?

Once there was a time when Barcode was the only option for asset tracking but now as the technology has evolved so much there are several asset tracking technologies available. Now the client wants only the best, here RFID comes into play. RFID has acquired a big market and lots of business verticals use this technology. Several other organizations are thinking of using RFID technology.

Why ServiceNow is one of the World's Most Admired Companies (again!)

We’re humbled and honored to announce that, for the fourth consecutive year, ServiceNow made the Fortune World’s Most Admired Companies list. This year, we ranked No. 3 in the Computer Software category, moving up two spots. The list is based on peer reviews by executives, directors, and analysts to identify the large U.S. companies that hold the strongest reputations within their industries.

Leveraging IT Asset Information to Deliver Outstanding Employee Experience

With the rise in Everywhere Work, IT professionals have become burdened with managing their growing IT infrastructure. In fact, some organizations have reported their digital transformation being accelerated by three to five years as they look to build their IT environments. The volume of assets used for work has grown significantly – averaging 2.6 devices per person.