Operations | Monitoring | ITSM | DevOps | Cloud

The ITIL service lifecycle is a framework comprising all the processes needed to effectively manage the whole service lifecycle of any product or service offered by an organization. Its scope encompasses the entire lifecycle of IT services, from their initial concept to day-to-day management and operations and their final retirement. It is divided into five core stages or phases, each focusing on specific activities and processes.

Ivanti's Chris Goettl (VP of Product, Patch Management) welcomes back Robert Waters (Lead PMM, Exposure Management) for a follow-up on Verizon's 2024 Data Breach Investigations Report, discussing the two main attack vectors used in most breaches -- phishing and credential attacks -- and how your organization should go about defending itself. Ivanti finds, heals, and protects every device, everywhere – automatically. Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best.

Hardware Asset Management, or HAM, manages the hardware assets in your IT asset inventory. It's an essential part of IT Asset Management, monitoring your IT infrastructure (including desktops, laptops, servers, and network equipment) throughout its lifecycle, from procurement to disposal. A robust HAM strategy will play in your favor in multiple ways, including: Having a comprehensive SAM plan brings multiple benefits to your organization.