Internal IT support teams are often the first place employees turn for help with technical issues, and it’s important for team members to be able to quickly understand problems, identify solutions, and enable the employee to get back to work. Though there are plenty of technologies and organizational practices capable of improving support service teams, team-wide skills are the heart of every great service provider.

All educational institutions, from elementary schools to technical colleges, from medical schools to law schools, must manage and maintain their records and keep them current on all their inventory and fixed assets. Due to the stakeholders involved, public schools, private schools, and institutions of higher learning must manage their inventory and assets properly.

What’s the first thing that comes to your mind when you think of assets? For most people, assets are the most expensive possessions, like a house or other kinds of investments. But, for a business leader like you- they can be assets such as sophisticated infrastructure, machines, equipment, or vehicles. However, owning assets is not a big deal, but effectively carrying out the task of asset tracking can be; as it is crucial for any company to develop an infrastructure with a long lifespan.

Even though IT asset monitoring alerts are a great tool to keep your company’s assets safe, they can sometimes become your worst nightmare. Raise your hand if you never configured them poorly and ended up with tons of irrelevant notifications. Due to their very nature of keeping you in the loop of changes, they can provoke the exact opposite effect since you’ll end up ignoring them. However, they are useful – at least in theory.

Amanda and Chris share stories proving why your data really is more secure in the cloud than the average on-premises server closet – and what organizations should worry more about when it comes to data security.

If you are an ITAM manager or agent, you must know that keeping track of your IT assets is key to the job. However, when you work with a large number of computers, checking each one manually becomes an impossible task. But that’s easily solved with automated asset tracking. The goal here is to find a way to monitor your devices and keep them reporting. Of course, you’ll need to have a hardware inventory first – and if you don’t already, you can build one in just 24 hours!

In today’s era of “Work from anywhere”, Data Security & Data Encryption has become a vital security step for organisations world-wide and a key component for security compliance. BitLocker is one of the popular Software Stacks for enforcing encryption on all devices & drives. Exponential complexity for managing the encryption compliance and the backup of the recovery keys for all devices in the organization has increasingly become a key challenge for EUC Professionals.

The pandemic hit manufacturing hard, with the workforce, supply chains, and investment all taking heavy blows. The bounce-back has also been punishing on the sector, with severe global competition for materials, disrupted logistics, and workforce shortages, all exacerbated by the human and economic disaster of Ukraine.