What's new in CloudSpend | CloudSpend Chronicles
The CloudSpend Chronicles is a series of videos where we discuss about latest product releases and updates.
Operations | Monitoring | ITSM | DevOps | Cloud
The Place Where Modern Operations & Technology Come Together
The latest News and Information on IT Service Management, Service Desk and related technologies.
Ivanti Neurons for ITSM powered by AI
Revolutionizing IT Service Management with AI: Ivanti Neurons for ITSM Welcome to a new era of IT service management, transformed by AI. AI streamlines incident processes, minimizes manual effort, and enhances response times by automatically classifying incidents. It also automates troubleshooting, fostering a self-healing environment. An AI-powered system delivers superior employee experiences, while generative AI capabilities summarize incidents and create knowledge articles. This enhanced support benefits both end users and service desk agents.
InsightBench: A Benchmark for Evaluating End-to-End Data Analytics Agents
Welcome to the AI research bites. This series of short and informative talks showcases cutting-edge research work from ServiceNow AI Research team. The AI Research Bites are open to all, especially those interested in keeping up with the fast-paced AI research community.
Step Into the Cloud-based Workspace Management of the Future
Cloud-based solutions like Ivanti Neurons offer your organization the latest capabilities, scalability and flexibility for software security and endpoint management. To maintain the most modern portfolio of solutions possible, Ivanti announced the retirement of Ivanti Workspace Control (IWC) on Jan. 31, 2024. That decision was rooted in our dedication to your success and the pursuit of innovation.
Top Benefits of Implementing an IT Maturity Model
In today's rapidly evolving technological landscape, businesses increasingly rely on IT to drive growth, improve efficiency, and stay competitive. However, simply having an IT department is not enough. To truly leverage technology's power, organizations must ensure that their IT processes, policies, and infrastructure are aligned with their business goals and operating optimally. This is where an IT maturity model comes in.
The New DEX Frontier: Digital Adoption
With the newest addition to our Nexthink product suite, Nexthink will now be able to solve every application challenge that employees face by enabling organizations to maximize digital employee experiences one step further—inside the app.
Cost Management: Definition, Benefits, And Tools
Any business aiming to control and optimize their expenses can benefit from implementing structured and consistent Cost Management. It's a journey toward not just surviving but thriving in an ever-evolving marketplace. In this article, we'll break down what this practice entails, highlight its key benefits, and introduce you to effective tools that can help you manage your costs efficiently.
The 5 Stages of The ITIL Service Lifecycle
The ITIL service lifecycle is a framework comprising all the processes needed to effectively manage the whole service lifecycle of any product or service offered by an organization. Its scope encompasses the entire lifecycle of IT services, from their initial concept to day-to-day management and operations and their final retirement. It is divided into five core stages or phases, each focusing on specific activities and processes.
ITIL Service Level Management Best Practices
What is SLA and how can it help you build better relationships with service providers?
#CyberDefense 101: Phishing + Credential Attacks | Security Insights Ep. 40
Ivanti's Chris Goettl (VP of Product, Patch Management) welcomes back Robert Waters (Lead PMM, Exposure Management) for a follow-up on Verizon's 2024 Data Breach Investigations Report, discussing the two main attack vectors used in most breaches -- phishing and credential attacks -- and how your organization should go about defending itself. Ivanti finds, heals, and protects every device, everywhere – automatically. Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best.