Operations | Monitoring | ITSM | DevOps | Cloud

Did you get to attend the excellent SLOconf last month? With four different tracks and over 60 talks - covering everything from defining an SLO to the financial framing of error budgets, you, like us, may have missed a couple of things. In this handy recap, we take you through some of the juiciest sessions and point you to a few you may have overlooked. Luckily, SLOconf 2022 was designed for while-you’re-working participation and all the talks are still available.

As a business leader in a manufacturing company, it is essential for you to manage quality service operations from field service to production and delivery. To maintain a successful manufacturing business unit, you must inspect and maintain a variety of important equipment and machinery on a regular basis, which, no matter how high-quality, are still prone to failures and breakdown.

For years, Netcool has been omnipresent in many IT Operations organizations. That, combined with the sheer utility it once brought to the table, sometimes gave it a special sort of nostalgic reverence in IT Operations circles. But with all due respect to Netcool, there’s also little doubt the platform’s real-world utility has waned in the era of cloud and hybrid ops.

This blog is the third in a four-part series about how Puppet can help government agencies meet compliance and security requirements. Read the second post here. Government agency IT departments know that migrating applications to the cloud can improve efficiency, increase visibility, and reduce costs. They also recognize the value in keeping some operation resources on-premises.

HAProxy Kubernetes Ingress Controller provides custom resources named Backend, Defaults, and Global that let you manage ingress controller settings more efficiently. To start using them right away, check the documentation for steps and examples. In this blog post, you’ll learn why custom resources are such a powerful feature and see tips for getting the most out of them.

Welcome to the final article in this Unity series where we are developing a Unity game.

If you talk to any Service Desk agent, they will agree there has been an explosion in IT tickets since the transition to remote and hybrid work. Even now, there are growing challenges preventing them from being able to reduce IT incidents. In the last year, average ticket volume has risen by 16% since the pandemic, stressing already overtaxed help desk agents. This increase in tickets has led to wasted resources, poor IT service delivery and frustrated employees.

I’m Phillip, a product manager here at Honeycomb. After eleven-ish months of working on our product, I totally understand observability, right? ...Kinda? Sorta? Maybe? I'm not sure—but, I have been sitting in this space long enough to be a little better than clueless. Here's my guide on the topic. I hope it helps, especially if you’re passionate about exploring alternative ways you or your team can manage today’s cloud-native applications.

Ever since CircleCI introduced webhooks, I have been excited about the possibilities this new way of integration opens up to developers. I decided to try out one of the use cases described in the webhooks documentation. This use case involves transmitting information about build-pipeline workflows into an Airtable database. The data piped into Airtable forms a log for you to monitor your workflows and you can go as far as designing graphs and other visualizations to analyze the build data.

Gartner breaks down modernizing I&O into five key focus areas you won’t want to miss. Unsure of how to keep-up with infrastructure reliability in an ever-changing, hybrid world? With so many cloud infrastructure and platform services (CIPS) available, do you find yourself asking, ‘How can I make sure my data center infrastructure and its operations are maximized and successful?’ If you are feeling a little challenged in any of these areas, this report will be informative.