Operations | Monitoring | ITSM | DevOps | Cloud

With hybrid and remote work environments, many employees need to access their office desktop computers from another device. IT admins also need an efficient IT help desk available to help them troubleshoot and quickly resolve issues with the end users from any location. As a result, a number of organizations have turned to network communication protocols such as remote desktop protocol (RDP). While RDP gets the work done, more comprehensive remote access solutions exist.

Coming to enhance the tool's network scanning capabilities, we are ready to announce that InvGate Insight supports agentless discovery for Windows devices! This means that, as from now, you can gather comprehensive information from windows devices without the need for them to have an agent installed. All you have to do to get it running is to configure the WMI protocol on your Windows devices so that InvGate Discovery is enabled to have remote access to it.

Cloud migration vs modernization – What are the nuances? Cloud migration involves moving applications and data to the cloud often with minimal changes to their architecture. Cloud migration projects usually aim to leverage cloud infrastructure for benefits such as scalability, flexibility and reduced on-prem maintenance.

IT teams are the invisible engines powering every modern organization. Yet they battle constantly to ensure the availability and reliability of applications and services across fragmented, hybrid-cloud infrastructures. In particular: Fragmented tools, siloed workflows, and inconsistent manual processes create an IT nightmare. Despite investing millions in observability and ITSM platforms, teams face alert fatigue, reactive incident response, and persistent outages.

Kentik NMS has the ability to collect multiple SNMP objects (OIDs). Whether they are multiple unrelated OIDs, or multiple elements within a related table, Leon Adato walks you through the steps to get the data out of your devices and into your Kentik portal.

We’ve been exploring new approaches to make Sentry issues more actionable. Read on to learn how we’re using machine learning to improve issue creation (i.e. grouping) and alerts, with as little configuration as possible, so you can focus on fixing the most important issues.

In the rapidly changing world of technology, effective monitoring is critical for maintaining your infrastructure and ensuring it performs effectively. While traditional monitoring methods are effective, they can fall short as systems scale and become more dynamic and complex. This article aims to bridge the gap by introducing software engineers to the power of machine learning (ML) in infrastructure monitoring, outlining not just the ‘how’ but the ‘why’ of its application.

The term “data mesh” isn’t especially new, but the definition of what it is and does is perhaps not widely agreed upon, so let’s explore it a bit.

Slow code is everywhere—or maybe "anywhere. "Slowness" is a spectrum. Sometimes, you triumphantly move performance bottlenecks so that the bar for "slow" always gets lower. In our experience, though, things often trend in the other direction.

Software deployment, a critical process in software development, refers to all the activities that make a software system available for use. It’s the stage where all the hard work of creating software culminates into something tangible that users can interact with. But before we delve into its complexities, let’s first understand the basics of software deployment.