The latest News and Information on IT Service Management, Service Desk and related technologies.
Technology teams are under more pressure than ever before. They’re balancing the demands of a changing workplace, growing customer expectations, and shifting from traditional to digital delivery. While managing more applications with less visibility, they face expectations to deliver fast, customer-grade experiences. These digital experiences are increasingly enabled by the cloud.
Just how effective can an employee engagement campaign be? Consider this: A single Nexthink Engage campaign prompted 90% of employees to update their browser in one day. Despite not having access to the enterprise version of the Google Chrome browser, thousands of employees in this U.S. biopharmaceutical company downloaded the personal version of Google Chrome. 5200 employees to be exact.
Ransomware attacks are increasing in frequency and severity every year. The impact to companies is devastating. These attacks typically lead to lost business for companies as they often cause increased customer turnover, system downtime, diminished reputation and other adverse side effects.
On your journey from reactive to proactive IT operations, you may be unsure where to start. If your organization is lacking visibility into your operations, that’s the best place to begin. Automation and artificial intelligence (AI) can help you gain that needed visibility. AIOps and visibility Artificial intelligence for IT operations (AIOps) offers numerous benefits, including faster response time, improved IT health, and simpler IT management.
Do you possess valuable insights from your experience leading teams and running operations? You can use these to inspire and motivate leaders - with less experience - as they embark on growing their businesses. A business advisor can play a pivotal role in positively impacting the trajectory of a business by using their experience to provide informed opinions and offer advice.
Inventory is important for all organizations as somehow it is an integral part of your business. However, the organization does not give priority to inventory management as a result business suffers from loss due to negligence of inventory management. Therefore, in this blog, we will cover types of inventory management and other topics that will help you in better inventory management. But first, let us know what exactly the inventory and inventory management is!
The manufacturing skills gap is projected to leave more than 2 million jobs unfilled by 2030, costing the US economy as much as $1 trillion, according to a report by Deloitte and The Manufacturing Institute. When COVID-19 hit, about 1.4 million people lost manufacturing jobs, according to the report. Although the industry has hired back many workers, hundreds of thousands of positions remain unfilled. On top of layoffs, workers are retiring en masse.
Eight years back we were inspired to create an employee experience on par with the best customer experience available anywhere. Fast forward to today, we are the only Challenger in the Gartner magic quadrant for ITSM tools, enabling customers to delight their employees with a modern and right-sized service management solution.
Calibration is a crucial factor especially for organizations related to manufacturing, food products, or packed food. Calibration is one of the least known yet one of the most crucial factors for several major industries. Calibration management enables you to get more control over the procedure. It also assists with better equipment management! In this blog, we will cover all major points related to calibration management! So, let us begin!
