AlloyScan 2026: Adaptive UI for Any Screen
AlloyScan enters 2026 with a fully redesigned interface and meaningful enhancements that improve clarity, visibility, and control across your IT environment.
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The latest News and Information on IT Service Management, Service Desk and related technologies.
AlloyScan 26.1 Release: Highlights
Check out the first AlloyScan release in 2026! The new interface brings clarity, consistency, and works on any screen size. Beyond a fresh look, this update adds Google Cloud auditing, better manufacturer visibility, conditional formatting, and a new Security Log.
AlloyScan 2026 Begins: New UI #uiux #sysadmin
AlloyScan 2026 introduces a fully adaptive UI that works seamlessly on any device, from large monitors to laptops and tablets AlloyScan keeps your IT inventory current and delivers accurate data for CMDB, ITSM, and ITAM workflows.
Meet Nexthink Spark
Spark operates as a highly experienced IT agent, using real-time understanding of the employee’s environment to resolve issues immediately, without tickets or delay. Learn more about Spark here: https://nexthink.com/platform/spark
How CEOs Want CISOs to Communicate Cybersecurity Risk Management Strategy
Most CEOs can recite their quarterly benchmarks and revenue down to the decimal point, but ask them about their organization's cyber risk exposure, and the answers become more vague. It's not that today’s CEOs don’t care about security — cybersecurity ranks among the top concerns for boards and executive teams. The problem runs deeper: a fundamental breakdown in how security risks are explained to business leaders that overlooks the impacts on their business outcomes.
ITSM Trends in 2026
Explore how AI-driven automation is reshaping IT service management for a faster and smarter enterprise in 2026.
Productivity in the Age of AI - DEXOps 1:1 with Scott Pope
In the first of a new rotating expert series, Scott Pope (Nexthink's Director of Value Advisory) joins to explore DEXOps, productivity, and why DEX has firmly entered the boardroom conversation. We talk about how the market has evolved, what AI is really changing, how to communicate value to senior leaders, and the story behind the DEX Productivity Report. Also: Arsenal. Briefly. And yes, Tom still needs to update the show music. Hang in there.
AI Is Everywhere, So Why Isn't It Delivering Business Value?
Enterprises have never had more access to artificial intelligence and less certainty about what it is delivering. Generative AI tools now sit inside everyday workflows, embedded across productivity software and operational systems employees rely on for critical work. They generate insight at scale, reveal patterns more clearly than before, and offer earlier visibility into potential risk.
Designing IT for Reliability, Regulation, and Scale: ITOps in MEA
In this first episode of the FSO Spotlight Roundtable Series, we focus on the Middle East and Africa (MEA)—a region where enterprise IT maturity is shaped as much by government-led digital agendas as by organizational priorities. This discussion features regional IT solution experts from across MEA, who share ground-level perspectives on how enterprises are navigating observability, infrastructure design, vendor choices, and operational maturity amid uneven infrastructure readiness and evolving regulatory practices.
Integrating DCIM and ServiceNow: 4 Customer Success Stories
Managing assets, tickets, and workflows across multiple data center sites can be complex and time-consuming. When IT service management (ITSM) and DCIM tools operate in separate silos, teams often face incomplete information, duplicated effort, and limited visibility into the physical infrastructure. Integrating Data Center Infrastructure Management (DCIM) software with ITSM platforms like ServiceNow ensures that asset, configuration, and ticket data remain aligned across systems.