Operations | Monitoring | ITSM | DevOps | Cloud

Less than 24 hours ago, the world came to a “social standstill” as Facebook, and its sister companies, WhatsApp and Instagram, became unavailable, leaving its 3.5 billion users in a flap. The outage, which lasted almost 6 hours, shut off access for users and businesses all over the world and caused ripple effects that we will likely continue to see in the immediate (and perhaps not-so-immediate) future.

This July, we launched The State of Digital Operations, which sheds light on the volume of real-time work, its growth over time, and how that increasingly burdens technical teams.

Splunk On-Call (Formerly VictorOps) is a popular incident response and on-call management platform that allows engineering and operations teams to collaborate with ease and resolve issues faster. As part of the Splunk Observability Suite, Splunk On-Call is combined with related products to achieve the goal of bringing monitoring, troubleshooting, and investigation, into a single, comprehensive view — simplifying the process from incident detection to resolution.

The four key takeaways for SREs from Google’s State of DevOps 2021 report

Productivity is defined by measuring the amount of output over a given time frame. However, this discounts the quality of output, which is crucial in moving toward a more complete definition of productivity. Relating to services, increases in productivity generally highlight the amount of feature releases over time. This leaves out the critical measurement of quality compared to quantity. This is where a Service Catalog can greatly enhance true productivity within an engineering organization.

When was the last time you read a good book? How about the last time you listened to an interesting podcast? For many, the latter is likely the more popular pastime. With routines disrupted and people housebound, podcasts exploded in popularity during the lockdown.