Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on DevOps, CI/CD, Automation and related technologies.

SSIS Data Flow Components 5.0: New Features, API Updates, and Expanded Platform Support

We are thrilled to announce the release of SSIS Data Flow Components version 5.0. This release includes updates across database connectors, cloud services, and APIs. It adds new objects, improves data type support, introduces new authentication options, and expands API coverage for more than 20 platforms.

Building vs. Buying your platform: The honest framework nobody discusses

Most organizations get the build versus buy decision wrong in the same way. They underestimate the cost of building while overestimating the cost of buying. In the recent Konstruct monthly webinar with M R Rishi (Platform Engineer at Civo), we explored the discussion surrounding whether you should build or buy your platform. If you want to watch the full discussion, watch the recording here.

Challenges designers face in open source (and how to fix them)

Open source software (OSS) is a cornerstone of modern technology. According to the Linux Foundation, it powers up to 90% of software tools used today. Unlike proprietary software, OSS is developed collaboratively, meaning its code is available for anyone to use, change, and distribute. Because OSS projects have historically been driven by developers, they tend to be highly flexible and functional, but they can lack critical usability considerations.

The AI vendors just started watching the meter. CFOs need to watch the return.

On June 18, OpenAI gave ChatGPT Enterprise admins new credit usage analytics and spend controls. It’s a single view of credit consumption broken down by user, product, and model, default workspace budgets, per-group limits, and a Cost API for pulling the data into their own systems. Two days earlier, Microsoft shipped Copilot Cowork with spending limits, budget allocation, usage alerts, and user-level caps. This is a step in the right direction.

Customer lifetime value (CLV): formula, calculation, and how to improve it

Customer lifetime value (CLV) is the total revenue a business expects from a single customer over the entire relationship, minus the costs of serving them. The standard SaaS CLV formula: Average Revenue Per Account x Gross Margin % / Monthly Churn Rate. For a $500/month customer with 75% gross margin and 5% churn: CLV = $7,500. That number can swing materially once AI spend per customer is built into gross margin, something many SaaS companies still don't do.

Cortex Scorecards + GitHub Rule Sets: Branch Protection at Scale

Stop guessing whether your repos meet your branch policies. Start knowing. In this Feature Friday, Senior Engineering Manager Gabriel walks through Cortex's new native support for GitHub branch rule sets and how to use them in scorecards to enforce consistent policies across all your repos. What you'll see: Questions? Reach out to your CSM or drop a comment below.