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The AI Productivity Paradox: We're Measuring the Gains and Missing the Costs | Harness Blog
For the past year, I've been hearing a version of the same thing from engineering leaders: AI tools are working, productivity is up, the business case is there. And yet, something about the picture still feels incomplete. So we decided to go find out how widespread that feeling actually is. We surveyed 700 engineers and managers across five countries, and published the results in the State of Engineering Excellence 2026.
PagerDuty Appoints John DiLullo as Chief Executive Officer
Jennifer Tejada Transitions to Executive Chair of Board of Directors After Serving as CEO Since 2016. John DiLullo Brings Deep Enterprise, Product and Go-to-Market Leadership Experience to Lead Next Phase of Growth. Company Reaffirms First Quarter and Full Fiscal Year 2027 Guidance.
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The SDLC: phases, popular models, benefits & more
The Software Development Life Cycle (SDLC) describes the process we follow to deliver software to customers. It captures each step of creating software, from ideation to delivery and eventually to maintenance. In this post, we've broken down everything you need to understand the SDLC.
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Replay Real Customer API Sessions as Datadog Synthetics Tests
A customer pings support: "I tried to check out twice this morning and got a 500 each time, but it works fine for everyone else." The session ID is in the email. You have full request/response capture in your environment, you have Datadog Synthetics already running browser checks against the same flow, and you still spend the next two hours grepping logs because none of those tools let you say "show me just this user's requests, in order, and re-run them."
The Enterprise Buyer's Guide to Service Desk Automation Platforms
Here’s a story that plays out constantly in enterprise IT, and few people talk about afterward. A team runs an evaluation with multiple vendors using a structured scoring process. Then, they make their choice, but six months into deployment, the platform that excelled in every demo is now struggling with the actual environment. The IT leader who signed off is in a room with their CIO, trying to explain why the numbers fail to match the projections.
Why even the best teams struggle with cloud migrations
According to Redgate’s 2026 State of the Database Landscape report, 91% of teams – no matter how experienced – still hit at least one significant challenge during their move to the cloud.
SLI, SLO, SLA: What They Mean for Load Testing
Most engineers can recite these three terms. Fewer know how they actually connect during a load test. If your team is running performance tests without mapping results to SLOs, you're collecting data without a pass/fail signal. This short gives you the mental model to turn load test output into something your SLA can actually depend on.
Beyond code execution: the strategic case for stateful AI sandboxes
While ephemeral sandboxes are effective for isolated code execution, enterprise AI agents require a more robust context to be reliable. Upsun provides production-like preview environments, complete with byte-level clones of apps and services, offering a higher standard of validation for agentic workflows.
Solving the Complexity of Data Center Operations with Cloud-Based DCIM Software
Managing a growing data center requires accurate, real-time infrastructure data. Outdated tools often miss critical changes, delay decisions, and make it harder to control energy usage, capacity, and risk. Hyperview is a cloud-based Data Center Infrastructure Management (DCIM) platform that helps teams monitor, manage, and optimize their data center infrastructure from one centralized system.