Operations | Monitoring | ITSM | DevOps | Cloud

Your AI coding assistant has read the entire internet. It knows every programming language, every framework, every best practice documented in Stack Overflow answers and GitHub repositories. It can generate a REST API handler in seconds that looks perfect with clean code, proper error handling, following all the patterns. But here’s what it’s never seen: your production traffic. Data from a real API request. Someone filling out a form with messed up or incomplete data.

Cloud monitoring is essential for tracking performance, security, and costs in dynamic environments. With 94% of enterprises using cloud services and 81% adopting multi-cloud setups, maintaining control is critical. Here's what you need to know.

After three decades of working with databases, one thing I’ve seen over and over is this: we don’t treat our development and test environments with the same respect we do our production systems. Not because people don’t care. Far from it. It’s usually because teams are under pressure, everyone’s juggling multiple priorities, and the quickest path forward often wins the day.

Teams that find a weekly rotation too long and a daily rotation too short often end up choosing between 2-day and 4-day rotations. This guide compares both these rotations across three key criteria. For each criterion, we have discussed how it works for 2-day and 4-day rotations and recommended what to choose when. To make it easy, we also included a comparison table for a quick overview. This gives you all the information you need at a glance. Let’s dive in! Table of contents.

Most IT teams don’t lack AI policies. They lack policies that survive a Git push. In many organizations, AI governance is a paper tiger. There are comprehensive documents outlining data usage, approved models, and risk management. On an auditor's desk, these policies look complete. But inside the workflow, the reality is different. AI tools are being embedded directly into IDEs, CI pipelines, and internal automation scripts.

AI agents are quickly shifting from experimentation into day-to-day operations. That shift is showing up in the data. McKinsey’s latest State of AI research highlights both broader AI use and the growing focus on “agentic AI,” even as many organizations still struggle to scale safely. For mid-market IT teams, agents can feel like the unlock: automate repetitive workflows, reduce backlog pressure, and deliver more output without expanding headcount.

The promise of Artificial Intelligence in Site Reliability Engineering (SRE) is seductive: an autonomous system that never sleeps, instantly detects anomalies, and fixes broken infrastructure while humans focus on high-value work. However, the gap between a demo-ready chatbot and a production-grade Autonomous AI SRE is vast. In complex, noisy environments like Kubernetes, a “naive” implementation of Large Language Models (LLMs) is not just ineffective, it can be dangerous.