Operations | Monitoring | ITSM | DevOps | Cloud

Build your own Bits Agent with Datadog Bits Agent Builder

Datadog Bits Agent Builder lets you build AI agents that use your observability data to automate operational tasks. In this walkthrough, see how to build an agent that analyzes monitor and alert activity, identifies patterns, and provides actionable recommendations to improve your monitoring strategy. With Bits Agent Builder, you can give agents access to Datadog data and tools, customize their instructions and models, and run them automatically to continuously analyze and act on your environment.

Speech to Text AI: How IT and Ops Teams Are Operationalizing Voice Data in 2026

Speech to Text AI has quietly moved from a nice-to-have transcription feature to a piece of operational infrastructure. Incident calls, customer support recordings, standup meetings, and postmortem reviews all generate audio that teams increasingly need in searchable, structured text form, not just for archiving, but for feeding into ticketing systems, knowledge bases, and compliance workflows.

From Answers to Assets: Open 360 AI Chat Can Now Create Your Alerts and Dashboards

Open 360 AI chat can now do more than investigate and explain. With new Logz.io API skills, the agent can create and manage Open 360 and Cloud SIEM objects, such as alerts and dashboards, directly from the conversation. Find an error pattern worth watching? Ask the agent to create the alert. Need a view of a service you just investigated? Ask for the dashboard. The insight and the follow-through now happen in the same place.

Trace an AI SRE Agent: AURA Docker Quickstart with Phoenix and OTel

You get an answer from the agent and no way to check how it got there. The route it took is recorded, and so is the reason it gave for taking it. AURA emits OpenTelemetry spans, and the Docker quickstart wires them straight into Phoenix. Four services come up together: AURA Web Server as the persistent agent harness, LibreChat as a browser interface for chatting with the agent, Phoenix to receive the spans, and MongoDB to store stateful data for LibreChat. The Compose file arrives pre-configured to point AURA at Phoenix and to enable content recording for the local demo.

The role of AI in website monitoring : How AI is rewriting the rules of website monitoring

A peak sale season, missed transaction or availability issues, spiking customer tickets, and unhappy customers. Well, you know the trope. A few years ago, this was just part of doing business online. Today, it’s a problem you can avoid, thanks to artificial intelligence. We’ve quietly reached an important turning point in website monitoring. For most of the internet’s history, monitoring meant setting thresholds: set a number, wait for it to be crossed, get an alert, and fix the issue.

AI cost governance: policies to control AI spend

AI cost governance is the set of policies and controls that keep AI spend predictable and attributable: budget caps and token quotas set before deployment, prompt caching to cut repeat token costs, hard limits on reasoning steps and tool calls, and unified allocation so every dollar maps to a team, feature, or customer. Governance fails when it's advisory. It works when the caps are enforced in the platform and someone owns the number.

Recurring Office Hours with the AI SRE Agent Team Behind AURA

Building an agent and not sure how to approach something? Bring it. AURA office hours are recurring working sessions with the people who build it. The team has been talking to people trying out AURA and hearing the same good questions come up more than once. Office hours are the answer to that: a standing slot on a schedule, rather than one conversation at a time. The format is deliberately loose. Nobody is arriving with thirty slides to spend an hour talking at you. The session goes wherever the questions go.

When to Use Grafana Assistant vs. MCP vs. gcx: Part 3

When should you use gcx? If Grafana Assistant is the brain and Grafana MCP is the easy hand, gcx is the power hand. Built for AI agents working in the terminal, gcx gives them deep access across Grafana Cloud—so they can pull telemetry, verify code, automate workflows, and access places MCP doesn’t. Coding agents? gcx. Need the full Grafana Cloud surface? gcx. Automating in CI/CD? gcx. Here’s where it fits, and when to use it — explained by Nicole van der Hoeven.