Site24x7's Root Cause Analysis (RCA) Report offers valuable insights on the various issues in your IT infrastructure. In this post, we will see how to interpret an RCA report and how to put RCA to optimal use in identifying and addressing performance and network issues. RCA is different from a conventional downtime alert. Conventional downtime alerts contain details like start time of the instance and Traceroute if available, which is sufficient for you to know what has happened.