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The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.

360º Fireside Chat with PagerDuty, Lisbon's Newest Tech Employer

Joining João Freitas, GM & Engineering Site Lead in Lisbon for this 360º Fireside Chat about PagerDuty’s projects, challenges, the technical parts of PagerDuty and how everything comes together and where we are today and where we’re going in the future.

Outage Alert: Top 5 Outages of Q2 2022

We are halfway through 2022 and one thing is certain – downtime is here to stay. In fact, trends are showing the frequency of downtime is increasing, along with the severity and wide-spread impact. Consumers and businesses are more interconnected and reliant on technology and software than ever, from remote business communication to simply listening to your favorite podcast on your way to work.

We've raised $34M to help organisations be resilient in the face of failure

TL;DR: We’ve raised $34M to bring increased resilience to organisations around the world. With this latest round of investment we’re expanding internationally in the US, accelerating our product plans, and growing our amazing team 🎉 As technology becomes more complicated and runs an ever greater part of our lives, failure becomes more inevitable, and more costly.

What IT Pros Can Learn from the Marriott Data Breach

Despite the best efforts of individuals to protect their own data, they cannot always account for the cybersecurity shortcomings of larger organizations such as their employers, financial institutions, and healthcare providers entrusted with their personal information. Hotels should also be added to this list of vulnerable entities, as was made painfully apparent in the most recent Marriott data breach.

How MSPs Can Provide Irreplaceable Value in Uncertain Times

If you have been following the financial news lately, you have surely become all too familiar with the challenging economic conditions that have emerged in 2022. As rising inflationary concerns put pressure on the bottom line, decision makers within businesses of all sizes are suddenly having to re-evaluate strategies, forecasts, and expenses. This pivot to a more conservative outlook is not unlike the approach adopted by businesses at the onset of COVID-19.

More Powerful than Ever: PagerDuty's Revamped Mobile App is Primed for Even Better Incident Response

2020 revolutionized how we work. Many went from full-time office work to 100% remote overnight. And now that in-office is once again on the horizon, companies are thinking of ways to continue to work flexibly. However, this comes with increased challenges, and a need for tools that match this working style. The PagerDuty mobile application is well recognized, with a 4.8 stars rating on the App Store and Google Play.