Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on DevOps, CI/CD, Automation and related technologies.

SLA, SLO, and SLI: Understanding the Foundations of Service Reliability

Last week, I ordered a pizza on a food delivery app. And they promised the delivery in 30 minutes. Similarly, all digital services: Apps, websites, cloud platforms, etc, make promises about speed, uptime, and reliability. The difference is how they track and measure those promises. That’s where SLA, SLO, and SLI come in. These three metrics define what “reliable” actually means. They turn a vague claim like “99.9% uptime” into something you can measure, track, and act on.

Redgate Flyway Enterprise's code analysis: Enforce compliance, reduce risk, deploy with confidence

With increasing security threats and stringent compliance requirements, database code quality isn’t just a best practice; it’s a business imperative. Yet many organizations struggle to enforce their database development standards consistently across teams, leading to security vulnerabilities, potential data loss, and lengthy review cycles that slow down software delivery.
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Avantra + Ansible: Better Together for Enterprise SAP Automation

Enterprises trust Ansible for fast, reliable infrastructure automation, including terraform for automated cloud provisioning. Many organizations using Ansible leverage Ansible SAP playbooks for SAP infrastructure automation. Avantra extends the scope of SAP operations using Ansible, adding observability, ITSM and ALM solution integration, and orchestration across the SAP estate. Avantra and Ansible together provide a closed-loop solution where monitoring, automation and proof of outcome live in one place across on-premise, hyperscaler and private cloud ERP implementations.

Settle Your QA Debt Before the Bugs Start Breaking Kneecaps

In Part One, we discussed how QA debt builds silently over time — causing slower releases, late-night firefights, and unpredictable test cycles. The next step is understanding how much debt you have and where it hides. This post goes deeper into measuring QA debt — what to track, how to collect data, and how to use those insights to create a sustainable plan for improvement.

Shadow AI on Trial: The Phantom Threat to Compliance

Every law firm I meet can explain its information security policy in minutes. Far fewer can tell me which AI tools their staff actually used last week, and what data those tools touched. That gap is where Shadow AI sits, such as unsanctioned, unmonitored use of generative AI slips in. It promises speed, but it quietly creates exposure: confidentiality breaches, weak auditability, and a risk to governance when the regulator (or a client’s GC) asks hard questions.

AI Chief of Staff for Engineering Leaders

Meet Cortex’s AI Chief of Staff, your new strategic partner for engineering leadership. This isn’t just another dashboard. It’s an intelligent advisor that connects your engineering data, scorecards, and DORA metrics to give you real-time, actionable insights. What you'll learn in this video: Cortex’s AI Chief of Staff brings clarity and confidence to decision-making, helping leaders transform meetings into strategic, data-driven conversations that drive continuous improvement.

How Cortex brings visibility, governance, and self-service to Kubernetes operations

Platform teams handle cluster provisioning manually because it requires oversight. A product team needs a cluster, so they submit a request. Someone reviews the configuration, provisions it through the cloud provider, waits for it to spin up, and sends back access details. Two days later, the cluster is ready. The delay is intentional. Without review, teams provision oversized clusters that blow budgets, misconfigure networking, or deploy in the wrong regions.

The hidden costs of "free" cloud credits: A wake-up call for businesses

To read the full findings from this research, visit our whitepaper "Decoding Cloud Credits" by clicking here. The allure of "free" cloud credits can be tempting, but beneath the surface lies a complex web of risks and consequences that can ultimately lock businesses into costly and restrictive cloud ecosystems. Our latest whitepaper, "Decoding Cloud Credits", explores the true costs of these promotional offers and the implications for businesses.

Integration & Data Ingestion: Strengthening AIOps Observability

Large enterprises face the challenge of managing high-volume, very diverse data streams that span both legacy and modern, digital systems and applications. To gain timely, accurate insight across this kind of complexity, IT teams need observability platforms that can do more than just monitor - they must also unify, contextualize and enrich data so teams can act effectively to protect the availability of the services their customers rely on.

Disaster Recovery: Everything You Need to Know

With increasing cyberattacks and cloud outages, maintaining system resilience is critical. A robust Disaster Recovery (DR) strategy enables teams to prepare for unexpected events. It makes sure they can recover critical systems and data with minimal disruption. This blog will cover what disaster recovery is, why it matters, and the key components of an effective Disaster Recovery Plan. We’ll also walk through the steps for creating your own strategy.