Operations | Monitoring | ITSM | DevOps | Cloud

Code that an organization’s developers create is only the beginning of modern software development. In fact, first-party code is likely to be only a small proportion of an application – sometimes as little as 10% of the application’s artifact ecosystem. An enterprise’s software supply chain is made of many parts, from many sources: open source packages, commercial software, infrastructure-as-code (IaC) files, and more.

Many platforms offer free hosting services for React and other JavaScript frameworks. These frameworks can be used for building single-page applications, which is handy when you need to launch a minimum viable product or a quick proof of concept. Your fellow developers are taking advantage of these tools, and you can too. To narrow down options, I will focus on Firebase in this tutorial.

Monitoring and troubleshooting; unfortunately, these terms are still used interchangeably, which can lead to misunderstandings about data collection strategies. In this article we aim to clarify some important definitions, processes, and common data collection strategies for monitoring solutions. We will specify the limitations of the described strategies, as well as key benefits which can potentially be also used for troubleshooting needs.

We've all done it: "that'll be simple, I'll just write a quick script and..." In the case of calculating on-call pay, we really have done it before: our team have built the on-call pay scripts for several companies, and each attempt was a painful, error prone process. While we believe everyone on-call should be paid for their inconvenience, relying on someones side-project or back-of-napkin maths to calculate pay leads to mistakes, frustration, and wasted time.

The last few years have brought immense change in telco technology adoption trends, with the introduction of 5G, artificial intelligence (AI), the internet of things (IoT), cloud computing, and mobile edge computing.

With the growing complexity of IT environments, it is essential to have robust security processes that can safeguard IT environments from cyber threats. In this blog, we will explore how security operation centers (SOCs), help you monitor, identify and prevent cyber threats to safeguard your IT environments. This blog covers the following pointers.

It’s no secret that CI/CD pipelines make the lives of engineering and operations easier by accelerating the feedback loop for higher quality code and apps. They build code, run tests, and safely deploy new versions of your application. But just like any aspect of development, poor integration, invisible bottlenecks, and bugs can plague your pipelines. And debugging them? Well, it’s complicated.

We get it – incidents happen. What differentiates resilient teams from others is how they learn from them: using them as an opportunity to find the biggest improvements in how they work. Incident timelines are one of the most simple and effective tools available to you when it comes to learning from an incident. It’s vital that you ensure they’re accurate and useful, in order to make the biggest improvements after an incident.

Running or operating applications requires several tasks throughout their lifecycle: scaling instances, checking the health, integrating with other applications, running backups, and applying updates – to name a few examples. It’s a time and labour-intensive process. To automate these tasks, developers can implement scripts for repeated execution. This is where the software operator comes in.

When it comes to starting your IoT project, organisations have a wider selection of connectivity options than ever before. In this blog, we consider which connectivity type might suit your IoT project best.