Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Asset Management, Device Management and related technologies.

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Meet AlmaIQ: The AI Concierge Simplifying Employee Support

Almaden has exciting news to make life easier for enterprise employees: AlmaIQ . Unlike other virtual assistants that are complex to set up and maintain, AlmaIQ is simple. Acting like a "concierge" or personal assistant, it answers questions from computer issues to corporate processes, instantly and without complication in the user's native language.

What IT Teams Need to Know About Server Asset Recovery

Efficient IT asset management involves more than just acquiring and deploying servers. Every piece of equipment eventually reaches a point where it must be replaced or retired. Handling that phase properly is critical for security, compliance, and sustainability. Server asset recovery provides a structured approach to reclaiming value from retired systems while ensuring responsible disposal.

Active & Passive Scanning in 90 Seconds

Ivanti Neurons for Discovery uses both active and passive network scanning for real-time asset discovery, including connector integrations and data aggregation. Active and passive network scanning ensures you identify every device and user—no matter where they reside or connect. Real-time insights reduce your risk from shadow IT and unmanaged assets, streamline compliance, and provide instant visibility for incident response.

Ivanti Micro-Demo: Active & Passive Asset Discovery

Ivanti Neurons for Discovery uses both active and passive network scanning for real-time asset discovery, including connector integrations and data aggregation. Active and passive network scanning ensures you identify every device and user—no matter where they reside or connect. Real-time insights reduce your risk from shadow IT and unmanaged assets, streamline compliance, and provide instant visibility for incident response.

Dark Mode in AlloyScan #darkmode #sysadmin

Nobody enjoys working in an app that suddenly blasts a bright white screen. That’s why we added Dark Mode to *AlloyScan* in the latest update — and made it smart enough to match Alloy Navigator’s theme whenever you open it from there. Built for everyday IT work, *AlloyScan* is a cloud-based network inventory solution designed to give you clear visibility into your IT infrastructure, without causing eye strain.

How to Build High-Performing ITSM Operations (Best Practices Guide)

Struggling with rising ticket volumes and manual handoffs? ITSM best practices provide structure for incident management, change control, and service requests, so your team can scale without breaking workflows. From defining clear incident workflows to building strong knowledge systems and tracking SLA performance, these practices help IT teams deliver measurable service outcomes. You'll find essential practices for incident, problem, and change management, automation strategies to improve efficiency, key metrics such as MTTR and FCR, and a maturity model to drive continuous improvement.

Best Practices for Managing Daily Fulfillment at a Regional Seed Company

Managing daily fulfillment at a regional seed company is less about speed alone and more about consistency under pressure. Orders spike unpredictably, inventory changes rapidly, and customers expect accuracy because timing matters for planting seasons. For working professionals in operations, the challenge is designing a system that holds up during peak demand without overbuilding complexity during slower months. The best fulfillment teams do not rely on heroics. They rely on process, visibility, and clear decision rules.