Operations | Monitoring | ITSM | DevOps | Cloud

Incident Response Management: A Category of Its Own

In recent weeks, I’ve spoken with several Opsgenie customers who are evaluating a migration to ilert after Atlassian’s decision to phase out Opsgenie and fold its functionality into other products. Atlassian is giving Opsgenie users “two options: move to Jira Service Management for robust end-to-end incident management, or move to Compass for alerting and on-call management.” This has raised a broader question in our industry: ‍

From Tickets to Action: Ensuring Proactive IT Support with Jira and OnPage

We’re excited to announce the launch of our bi-directional integration between OnPage and Jira! This integration is designed to bridge the gap between ticket creation and incident response, ensuring that IT, DevOps and other tech teams who rely on Jira to manage their incidents can automatically identify and engage the right on-call staff—ensuring critical incidents are addressed in real time without delay.

OpsGenie End of Life? What's next for OpsGenie users.

If you haven’t heard already (which would be shocking considering the numerous posts I’ve seen on Reddit) Opsgenie’s end of life is right around the corner. This means there is no better time for Opsgenie users to explore alerting and on-call management tools outside of the limited alternatives provided by Atlassian. So, I felt now is a better time than any to address the needs of those affected by the dissolution of Opsgenie and reveal why OnPage should be your new platform of choice.

Preventing Alert Storms with InfluxDB 3's Processing Engine Cache

A common problem in monitoring and alerting systems is not just alerting on what you’re seeing but preventing alert storms from overwhelming operators. When a system generates multiple notifications for the same incident, it leads to alert fatigue and can mask other important issues. For time series data, alert fatigue can result in missed anomalies, delayed responses to critical trends, and difficulty distinguishing real performance degradations from noise.

Alertops Vs Jira Service Management: Why pay for ITSM when all you need is on-call and alerting?

When an incident happens—your systems go down, a critical service fails, or your end users start flooding support channels—what you need is fast, reliable alerting and an on-call team that can respond immediately. But if you’re using Jira Service Management (JSM) for this, chances are you’re paying for a lot more than just that.

Opsgenie vs JSM vs AlertOps: Do you need a full-stacked ITSM platform or just alerting?

If you’ve been relying on Opsgenie for real-time incident alerts and on-call scheduling, you’ve likely seen the writing on the wall: Opsgenie is being absorbed into Jira Service Management (JSM). For some teams, that may sound like a logical step forward. But for others, it poses a much more critical question.

An ultimate step-by-step guide on Zabbix Cloud Monitoring

‍ Learn how to set up Zabbix Cloud for AWS Auto-Discovery and receive critical alerts via SMS, phone calls, or push notifications. ‍ During the last Zabbix Summit, the company presented a cloud version of its well-known monitoring platform. We at ilert constantly see the growing popularity of Zabbix as more and more teams across the globe utilize it for their monitoring needs. To help users quickly adopt the new cloud version, we delivered this guide.

How to Set Up Real-Time SMS/WhatsApp Alerts with InfluxDB 3 Processing Engine

In Industrial IoT for real-time monitoring, timely alerts are crucial. While Slack and email notifications are common, they can be easily missed or buried in a flood of other notifications. SMS and WhatsApp on the other hand, offer a level of immediacy and directness that’s hard to ignore.

Priority-Based Escalation Policies: Because Not All Notifications Burn the Same

Let's face it – not all notifications are created equal. That paper cut of a CSS bug probably doesn't need the same response as your production database doing its best impression of a black hole. Today, we're thrilled to announce Priority-Based Escalation Policies, a powerful new way to ensure your team's response matches the notification severity.