Overwhelming volumes and varieties of observability data most businesses encounter on a daily basis is impossible for IT operations teams to manually sift through successfully. This can be a troubling reality when frequent high-value business data is required to consistently maintain the uptime and integrity of your services and applications.

In the dizzyingly complex digital landscape of the 21st century, the notion of customer experience has transcended physical interactions and is now deeply interwoven with online environments. This transformation has brought about many opportunities but also unprecedented challenges. As companies digitize their operations and customer touchpoints multiply, so does the complexity and the scale of systems needed to manage them.

I’m excited to announce that ServiceNow is ranked No. 1 in the Gartner® Market Share report for AIOps for the second year in a row. We’re also ranked No. 1 by market share in the IT operations and IT service management categories.1 We believe this confirms that ServiceNow is delivering on its promise to keep digital services running around the clock while providing exceptional customer and employee experiences.

Moogsoft continues to prioritize Correlation and Collaboration – Check out these product enhancements!