Operations | Monitoring | ITSM | DevOps | Cloud

See RITA, Resolve’s intelligent IT automation agent, in action as it handles one of IT’s most repetitive tasks: assigning and removing licenses. In this quick demo, RITA interprets a plain-language request, validates user details, and executes the license assignment automatically; no human intervention needed. Then, watch how just as easily it removes a license, showcasing true end-to-end automation that saves time, eliminates manual errors, and frees IT teams to focus on higher-value work.

RITA, Resolve’s AI IT agent, automates license requests instantly with no tickets and no waiting. See how Zero Ticket IT transforms service desk efficiency.

BigPanda Change Risk Management delivers scalable, proactive change management with AI-powered analysis and improves service reliability.

Say goodbye to service desk tickets for simple access requests. In this Zero Ticket IT demo, watch how RITA, Resolve’s AI-powered virtual agent, automates the process of adding and removing users from email distribution lists in seconds.

The new Problem Management feature in BigPanda automatically identifies underlying patterns and root cause across incidents, giving problem managers the insights they need to resolve issues permanently.

In this episode of Agents of IT, we’re joined by Avro Chatterjee, Director of Site Reliability Engineering and Tools at Altus Group, to unpack what it really takes to transform IT from a service provider into a strategic business partner.