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The latest News and Information on AIOps, alerting in complex systems and related technologies.

Part 1: What If Data Wasn't Just the Fuel for AI but the Foundation of Everything It Knows?

Every breakthrough begins with a question. What if we looked beyond today’s tools, buzzwords, and hype and examined the design principles shaping tomorrow’s intelligent enterprises? The What If series explores those inflection points: moments where technology meets human judgment, where automation meets accountability, and where AI begins to resemble something more like understanding than output.

European enterprises prioritise governance in AI deployments, as North America accelerates towards full autonomy

Digitate report reveals differing approaches to AI deployment between Europe and North America, but ROI remains consistent. Europe leading on governance while NA organisations show faster progress towards autonomous operations.

AI Agent for Business SLA Predictions: Safeguarding Business Continuity with Predictive Intelligence

Modern business functions are based on the promise of smooth and seamless experience, without the need for downtime or long waits for backend processes to finish. For such digital operations, timely execution of business processes—like financial closings, order fulfilment, report generation—is non-negotiable.

Resolve's Zero Ticket Minute - Ep. 2 #itautomation #aiautomation #servicemanagement

Last month, Azure + AWS outages spiked global incidents by 250%. Help desks lit up fast. Zero Ticket IT keeps teams steady with proactive updates and instant deflection of those “is it down?” floods.# Don’t miss your 60-second IT news hit.

Skylar One Juneau: Real-World Intelligence for Service-Centric Ops

Service-centric operations demand more than observability, they demand understanding. The Juneau release of ScienceLogic Skylar One brings that understanding into sharp focus with greater clarity, intelligence, and ease-of-use for the IT and service operations teams who keep modern digital businesses running. Engineering enhancements in this release of Skylar One (formerly SL1) make it even more accurate, more intuitive, and more aligned with the way operations teams actually work.

ScienceLogic Named a 2025 NVTC Tech100 Honoree

ScienceLogic is proud to be recognized as part of the 2025 Northern Virginia Technology Council Tech100. The annual list highlights the companies, executives, entrepreneurs, and emerging leaders who are shaping the region’s technology landscape and strengthening its economic growth. Earning a place on this list again underscores our momentum and commitment to helping organizations modernize IT with trusted data, intelligence, and automation.

Episode 1 - Preparing the workforce for AI | The Intelligent Enterprise

In our first podcast episode of The Intelligent Enterprise, Ricardo Costa, Senior Vice President and Chief Technology Officer at Purolator, gives us his views on how to prepare the workforce for AI. In his role as a technology "translator" connecting business strategies with tech implementations, Ricardo highlighted the importance of translating complex tech concepts into simple, understandable stories and addressing leadership challenges in preparing the workforce for AI, including upskilling and ethical considerations.

Five ITOps best practices to stay ahead during major third-party outages

When external providers fail—whether it was CrowdStrike outage last year, AWS outage last month, or the Cloudflare DNS outage yesterday—the symptoms inside your environment often look like internal issues: timeouts, login failures, API errors, service degradation, or sudden spikes in dependency-related alerts. It’s natural for teams to start searching through their own infrastructure first, but none of these symptoms clearly point to your systems as the root cause.

Navigating External Outages: How Selector Cuts Through the Cloudflare Noise

Yesterday’s widespread Cloudflare outage reminds us how crucial external dependencies are to the stability of our own applications. When a key edge provider like Cloudflare goes down, the impact on your internal monitoring systems can look like a catastrophic, internal system failure triggering a massive storm of alerts and sending engineering teams into frantic, misdirected debugging sessions.