Operations | Monitoring | ITSM | DevOps | Cloud

AIOps

The latest News and Information on AIOps, alerting in complex systems and related technologies.

ScienceLogic Wins TrustRadius's 2025 Buyer's Choice Award

At ScienceLogic, we’re dedicated to leveraging innovation to enhance customer satisfaction. Our mission is to transform the complexity of IT operations into a streamlined and straightforward workflow, empowering our customers to focus on what matters most. We’re thrilled to see this commitment recognized with the 2025 TrustRadius “Buyer’s Choice” Award (formerly the “Best of” Awards), a distinction we previously received in 2022 and 2023.

Unveiling Innovation - Digitate's Flamingo Release

Join Rahul Kelkar, Chief Product Officer, and Avi Bhagtani, Chief Marketing Officer of Digitate, as they unveil Digitate’s latest ignio Flamingo release. This significant advancement underscores our commitment to empowering autonomous enterprises through enhanced capabilities, closed-loop automation, and AI-driven solutions. In this video, discover how our cutting-edge generative AI features address real IT challenges by enabling proactive problem-solving, automating responses to recurring issues, and generating intelligent insights for informed decision-making.

Five core incident response phases for ITOps

Effective IT event management is about more than restoring services. Managing and mitigating threats involves a comprehensive approach with five incident response phases: It’s crucial to take a structured approach to addressing disruptive events. Incident response involves multiple phases to minimize the impact and prevent service outages. An “incident” is any event that disrupts normal operations or threatens your information systems.

Comprehensive Observability: Key User Experience Metrics to Monitor in Cloud Environments

As we conclude our three-part series on key observability metrics ScienceLogic monitors, this blog focuses on the analysis and impact of user experience (UX) metrics to shed light on their business impact. Whether it’s an internal business application or a customer-facing platform, a seamless and efficient user experience can significantly impact satisfaction, productivity, and loyalty.

How observability, AI and automation is leading the workload management evolution

Workload management is ubiquitous when it comes to automating critical business processes. With time, workload management as a technology is going through a gradual evolution, from ‘just automation’ to an orchestrator of intelligent automation. This necessitates a layer of observability and intelligence to facilitate the move from workload automation to workload management.

CloudFabrix Unveils Cutting-Edge Innovations at GenAI Summit 2024

At the GenAI Summit in San Francisco, from May 28th to 31st, CloudFabrix proudly showcased the latest advancements of its Macaw GenAI Assistant and its Robotic Data Automation Fabric (RDAF) platform. These technologies are not only reshaping the future of IT operations and observability but also setting the stage for the company’s next chapter as a member of the NVIDIA Inception Program.

Crawl, Walk, Run: Implementing AI and Generative AI on Your Journey to Autonomic IT

As IT environments continue to expand in scope and complexity, understanding their impact on organizations is more important than ever. That’s why ScienceLogic commissioned research specialist Vanson Bourne to survey 400 IT operations professionals across the USA, UK, Germany, and Canada with the goal of understanding the challenges they’re facing and the technologies—including automation, AI, and generative AI—they’re using to overcome them.

What is a runbook for IT operations?

A runbook is a structured document detailing standardized procedures for completing routine IT operations processes. Runbooks are comprehensive guides that outline the steps and dependencies required to manage infrastructure, applications, and services within your IT operations. Runbooks bring order and organization to ITOps. These guides offer simple instructions for your team to handle challenges confidently and efficiently.
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Telemetry Pipelines: Elevate Your Data Workflow with CloudFabrix

In an era where digital infrastructures are increasingly hybrid, the ability to efficiently monitor, analyze, and act on vast amounts of operational data is a significant challenge. According to Gartner, the surge in data volumes, with some workloads producing petabytes of telemetry annually, has led to heightened complexity and soaring costs—potentially exceeding $10 million annually for large enterprises.