Operations | Monitoring | ITSM | DevOps | Cloud

In a crowded MSP market, standing out takes more than great service. See how BigPanda customers are using AI-driven operations to differentiate their offerings, boost profitability, and maximize their ServiceNow investment.

In this episode of Agents of IT, Ari Stowe sits down with Geoff McQueen, four-time founder and CEO of Ascendius, to unpack what it takes to navigate AI-driven disruption. Geoff shares a clear framework for where automation is headed, from individual AI use to agent-driven workflows to AI embedded across the business. Most organizations are still early. The real opportunity is in making AI work at the business level.

Are we still in the first chapter of AI, and mistaking it for the whole story? In this episode of The Intelligent Enterprise, host Tom Stoneman zooms out from the headlines to explore where we really are in the AI journey. He’s joined by journalist and independent analyst Joe McKendrick, who has spent decades documenting how emerging technologies reshape business and society. As co-chair of the AI Summit in New York and a senior contributor to Forbes and ZDNet, Joe brings the perspective of someone who understands how these stories unfold over time.

Everyone’s rushing to AI, but few have the foundation to make it work. In this episode of Next Gen Network Heroes, Bob sits down with Steve Goudreau, Director of IT at Ice Industries, to explore what it really takes to lead in today’s evolving technology landscape. With over three decades of experience, spanning military service, financial services, and manufacturing, Steve brings a grounded, people-first perspective to an industry often obsessed with tools and trends.

AI is rapidly transforming network operations — but what does it actually take to build an AI stack that works in production? In this session from AI for Network Leaders – Powered by Selector, Surya Nimmagadda breaks down how modern AI systems for network operations are designed, deployed, and used today. He covers: This session is designed for network engineers, architects, and operators looking to move beyond theory and understand how AI is being applied in real production environments.

The path to intelligent network operations isn’t a straight line. In this session from AI for Network Leaders – Powered by Selector, Eric Chou shares hard-earned lessons from over 100 conversations with network engineers and operators navigating automation, complexity, and the shift toward AI-driven operations. He covers: This session is a practical field guide for teams looking to move from reactive firefighting to building an AI-ready network foundation.