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The latest News and Information on AIOps, alerting in complex systems and related technologies.

An Agent Is Only as Good as the Baseline It Reasons Against

Aug 6, 2026 By Dallon Robinette In Selector

Every vendor in networking has an agent story right now. The useful question for an operations leader is which of those agents can plan, act, and verify against a trustworthy model of the network, and which are assistants that retrieve and suggest, then leave the decision to a person. The direction of travel is settled.

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How Insight Is Transforming Managed Services in the AI Era

Aug 5, 2026 By ScienceLogic In ScienceLogic

How will AI reshape managed services? The next chapter of managed services won't be measured by how fast teams react to alerts, but by how well they anticipate and prevent them. ScienceLogic CEO Dave Link and Paul Neiswinger, VP of Global Managed Services at Insight, a leading Solutions Integrator that helps clients solve technology challenges by combining the right hardware, software, and services, discuss the shift from reactive operations to proactive, outcome-driven service, and what it takes for leaders to get there.

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Why Staying Current Makes Modernization Easier

Aug 5, 2026 By ScienceLogic In ScienceLogic

Most organizations don’t experience modernization as a single initiative. It unfolds over months and years, through a series of decisions made as technology shifts, business needs change, and operational demands grow. Teams adopt new capabilities, automate manual work, sharpen visibility, and strengthen security. These efforts look independent, but they share one requirement: a platform foundation that can keep up with continuous change.

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Selector named in the 2026 Gartner Reference Architecture Brief: Next-Generation Enterprise Networks

Jul 31, 2026 By Dallon Robinette In Selector

A reference architecture is a set of design decisions made explicit, and the interesting parts are usually the consequences the authors chose to name. Data center, campus, WAN, cloud, and edge each run on their own platforms, often from different vendors, and the architecture takes that fragmentation as its starting point rather than a problem to wish away.

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Can AI Agents Remember the Wrong Things? The Hidden Risk of AI Memory

Jul 31, 2026 By Resolve In Resolve

AI agents are learning from every interaction. In this Zero Ticket Minute, we explain why trusted knowledge, reliable memory, and strong guardrails are essential for agentic AI and autonomous IT. Watch now and subscribe for more IT news in under a minute.

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When Playing It Safe Creates More Risk

Jul 29, 2026 By ScienceLogic In ScienceLogic

When organizations evaluate a software upgrade, the conversation typically centers on risk. Teams consider the maintenance window, the resources required to prepare for the change, the possibility of unexpected issues, and the operational impact of the upgrade itself. These are all legitimate concerns because the people responsible for enterprise platforms are accountable for maintaining service availability while introducing change into complex environments.

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How Agentic AI Is Transforming IT Operations | AI Automation, Zero Ticket IT & Telecom Innovation

Jul 29, 2026 By Resolve In Resolve

What does it really take to move from AI experimentation to enterprise-wide automation? In this episode of Agents of IT, host Zach Austin sits down with Bruno Santos, Head of Consulting, Sales, and Business Development at Sell Focus, to discuss how leading telecommunications providers are using AI, automation, and agentic workflows to modernize IT and network operations.

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Why Enterprise AI Pilots Fail and How to Move to Production | Bruno Santos

Jul 29, 2026 By Resolve In Resolve

Why do so many enterprise AI initiatives stall after the pilot phase? In this Agents of IT Short, Bruno Santos of Sell Focus shares why successful AI adoption starts with solving real business problems, not chasing the latest technology. Learn how IT leaders can scale AI, accelerate automation, and move toward autonomous operations.

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How Pharma IT Teams Can Achieve Continuous GxP Compliance and Audit Readiness

Jul 28, 2026 By Digitate In Digitate

Maintaining GxP standards has become harder as IT environments grow more distributed. Manual processes, fragmented accountability, and inconsistent controls make it difficult to maintain a consistent compliance posture across endpoints and critical systems.

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Can a T-Shirt Fool AI? Why AI Guardrails Matter for IT | Zero Ticket Minute

Jul 24, 2026 By Resolve In Resolve

Can AI be influenced by something as simple as a T-shirt? New research suggests irrelevant context can affect how some AI models respond. In this Zero Ticket Minute, Ian explains why AI guardrails matter and what IT leaders should consider as they adopt agentic AI and autonomous operations.

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