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The latest News and Information on AIOps, alerting in complex systems and related technologies.

AIOps Automation Tools Buyer's Guide

The phrase “AIOps automation” now appears across observability platforms, ITSM suites, orchestration products, runbook tools, and general automation software. The label alone says little about what happens after detection. Some products create a ticket. Some launch a script. Others gather live context, choose an approved response path, execute across several systems, verify recovery, and update the operational record.

How to Build AI Agents That Take Action | Resolve Agent Lab Demo

How do you build enterprise AI agents that actually take action? In this live demo, Resolve shows how Agent Lab helps IT and operations teams build, test, and deploy AI agents using natural language. See how teams can turn business requirements into executable workflows, give agents specific skills, establish guardrails, and automate real IT resolutions across enterprise systems.

Swarm Investigation: Watch AI Agents Resolve Incidents in Minutes | BigPanda

Swarm investigation puts an entire team of AI agents on a major incident at once, cutting root cause discovery from hours to minutes. Every minute of a major incident costs real money, and traditional investigation, whether it's one engineer chasing a hypothesis or a team coordinating across tools, can't keep pace. This video shows how BigPanda's Swarm investigation dispatches AI agents to query systems, compare signals, and validate root cause in real time. See how autonomous incident response turns hours of manual troubleshooting into minutes.

Introducing Selector Foundry: Agentic NetOps

Network operations teams have heard plenty about AI this year. Most of it answers the alert in front of it, then hands the rest of the incident back to an engineer. Someone still has to correlate the evidence, find the cause, prepare the fix, and prove it held. This week, we announced Selector Foundry, the agentic NetOps solution built into the Selector platform. Foundry adds a team of specialized AI agents on top of the full-stack observability and AIOps foundation our customers already run.

When Peak Business Demand Depends on Information Nobody Sees

Modern enterprises no longer operate as isolated systems. Every customer order, supplier commitment, shipment, invoice, and payment relies on information moving seamlessly across a growing network of applications, partners, and business functions. In many SAP-driven organizations, SAP IDocs serve as one of the primary mechanisms for exchanging business information between various SAP and non-SAP systems. Most business users never see them, never interact with them, and often never hear about them.

Correlating Business and IT Events: The Path to Business Process Observability

At 9:40 on a Tuesday morning, an order sits unconfirmed in the fulfillment process. Two systems away, a queue depth ticks upward in the integration layer. Both events are recorded. Neither is connected to the other, so nobody escalates nothing is technically down. By 2 PM, order confirmations have stalled across a region. The CFO is asking why the daily revenue number looks soft. Customer service is fielding calls.