Operations | Monitoring | ITSM | DevOps | Cloud

Claude Pricing: A 2025 Guide To Anthropic AI Costs

When OpenAI surged into the spotlight with ChatGPT, not everyone inside the company agreed on the path forward. In 2021, a group of senior researchers broke away. They had concerns about safety, transparency, and the direction of AI development. They went on to found Anthropic. And their answer to ChatGPT was Claude. Anthropic’s mission is for openness now. Yet, Claude’s pricing can feel as mysterious as the model weights behind the scenes.

Imaginary Cities: Design Skylines That Could Never Exist with AI

Now imagine a skyline that twists like liquid metal, a series of towers that spiral upward as if growing like vines rather than made of steel, and glowing bridges that wrap around moons rather than rivers. These are the cities that live at the edges of dreams, places that we will never visit, but ones we can picture with insistent clarity.

Design Concept: User-Created AI Agents with External Tool Support

Here's an early look at user-created AI agents with external tool support in Mattermost — designed to integrate AI into daily workflows while maintaining governance and security. We’d love your feedback on this design. Contact the Fast Futures team at fastfutures@mattermost.com.

Zia LLM for ServiceDesk Plus Cloud, transitions in workflows, and more!

We’re rolling out some interesting AI innovations and workflow enhancements in the cloud version of ServiceDesk Plus. You can now use the native Zia LLM hosted in our own data centers as a GenAI provider (in addition to ChatGPT and AzureOpen AI), track AI adoption with the new Zia dashboard, and enable user transitions within workflows. Meanwhile, the on-premises version supports seamless user import from Microsoft Entra ID. Watch the video as our product experts walk you through each of these updates in detail.

Top 6 Duty Drawback Automation Services Streamlining Global Trade

Your business could recover millions in lost revenue through duty drawback automation services. Every year, companies pay over USD 100 billion in import duties, but only a small fraction gets refunded. Nearly USD 50 billion remains eligible yet unclaimed. These solutions offer an enormous opportunity for businesses involved in global trade to reclaim what's rightfully theirs.

AI in EdTech: How Artificial Intelligence Is Shaping the Future of Learning

Nowadays, almost everyone is talking about artificial intelligence because it's everywhere: on your phone, in social media, streaming services, search results, and more. However, one of the most underrated spheres AI is revolutionizing right now is education. The process of learning allows people to gain knowledge and develop new skills. Students and children, as well as adults who pursue additional education alongside their existing learning are participants of a very big and important knowledge gaining industry.

Code Generation for Complex SDKs: When and How to Use It

If you have worked with modern SDKs in any real project, you already know they make development easier and harder at the same time. They offer tools that save time, but once an SDK gets large, it can turn into a maze of methods, object types, and setup steps. Some cloud SDKs are so big that writing integration code by hand starts to feel like repeating the same patterns over and over. That is where code generation becomes useful. It reduces the amount of manual glue code and cuts down the chances of making small mistakes that later take hours to debug.

You Can't Keep Hiring-It's Time to Rethink Operations With AI

Operations has always been a headcount game. More systems mean more people, with human judgment as the irreplaceable element at the end of every alert chain. This fundamental relationship between complexity and operators has defined how we’ve built and run operations infrastructure for decades. But modern product velocity and complexity outpace any organization’s ability to hire and train operators.