Operations | Monitoring | ITSM | DevOps | Cloud

Data protection is an essential part of the Uptrends process. When it comes time to remove your data from our retired hard drives and servers, we do it right. We go to great lengths to make sure your data is never accessible to hackers or anyone else for that matter by turning it into a pile of confetti. We stand closely by and watch while our old hardware gets ground into little bitty bits.

Earlier this month, security researchers at Promon, a Norwegian firm that specializes in in-app security, uncovered a unique vulnerability in Android devices that allows malicious apps to masquerade as legitimate apps and prompt for intrusive permissions that allow them to: Listen to the user through the microphone, Take photos using the camera, and a lot more.

Forrester has recognized ManageEngine as a contender in the Enterprise Service Management (ESM) space in its latest Forrester Wave: Enterprise Service Management, Q4 2019 report. The report covered twenty-three criteria and recognized fifteen providers in the ESM space.

It sucks to be on-call when processes are not well defined and streamlined. Especially around the holidays. You really don't want to hear your phone repeatedly going off right when you're sitting for Christmas dinner with your loved ones or getting to unwrapping the good presents (the ones with the sparkly wrapping paper :P). Your on-call team’s stress levels reflects the health of your system, the cleanliness of your code and the culture of your organization.