Operations | Monitoring | ITSM | DevOps | Cloud

The Kubernetes API is the front end of the Kubernetes control plane and is how users can interact with their clusters. In essence, it’s the interface used to manage, create, and configure the cluster and the state of objects. Using a standard API, Kubernetes allowed teams to focus on constructs and consume infrastructure across different providers.

The whole point of monitoring and managing your IT services is to ensure that they’re able to keep business services available and responsive to customer demands. But how do you actually quantify the return on investment you get from your IT performance management solutions? Digital Enterprise Journal set out to answer that question in its new research study, The Total Business Impact of IT Performance.

We all know one bad experience can impact a customer’s perception of—and even willingness to deal with—an organization going forward. That’s why so many companies, in virtually every industry, have made investing in customer experience (CX) a top priority, according to ResearchAndMarkets.com. The problem is, for any given organization, there are a number of customer service processes along the entire life span of an interaction that need to be looked at and made great.

CIS Benchmarks are best practices for the secure configuration of a target system. The Center for Internet Security, Inc. (CIS®) is the authority backing CIS Benchmarks. Ubuntu Pro is entitled to be CIS compliant and packaged with CIS toolings from Canonical. Let’s SSH into your Ubuntu Pro virtual machine. If you haven’t yet upgrade your Ubuntu LTS to Ubuntu Pro, please follow this tutorial.

November 9th London, UK: On the heels of Apple’s announcement of a new line of game-changing M1 MacBooks, Canonical is bringing fast and easy Linux to the M1 platform. Multipass, the quickest way to run Linux cross-platform, received an update last week allowing M1 users to run Ubuntu VMs with minimal set-up. Multipass can download and launch a virtual machine image with one command, and developers on M1 can now get running on Linux in as little as 20 seconds.

If you’re reading this, I’m pretty sure I don’t need to do much to convince you of the importance of logs. They are the core atomic unit for understanding your environments and provide the insights required to troubleshoot, debug, and more. The fact of the matter is that everyone in your organization needs logs to perform critical functions of their job.