Operations | Monitoring | ITSM | DevOps | Cloud

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Reliable incident alerting for critical IT systems at German health insurance provider Debeka

“Thanks to Enterprise Alert and the acknowledgement function, we can track the alerting and response digitally and have the certainty that our employees always take care of incidents in our critical IT infrastructure in a timely manner. IT alerting with Derdack, which has to be documented according to BaFin KRITIS, is highly reliable.”, Markus Reusch, Product Owner Monitoring, Debeka

IT Heroes Podcast - EPS 04 What's inside the mind of a cybercriminal

In this episode, our host Edgar and product marketing manager of Pulseway, Andy Ellwood are discussing the recent cybersecurity webinar, giving you the real hacker's perspective on the current cyberthreat landscape. Listen to the podcast to be one step ahead of hackers, know their strategies and formulas to enhance your weak links.

What Is Server Monitoring?

Your IT infrastructure runs on servers, which makes them vital to the performance of your entire IT environment. therefore, it is essential to monitor your servers to ensure there isn’t any disruption in performance and uptime. Servers are devices or applications that can store, process and deploy resources to other devices, applications or users. Now that you know how important servers are to an IT environment, what happens if a server stops working?

4 Important Things to Consider When Creating an ITSM SLA

Service level agreements (SLAs), if used correctly, can be one of the most important tools in a service-oriented organization. Done well, they communicate what’s expected of all parties and can go a long way to improving the relationship between the business and its IT organization. Some would even argue that good IT service management (ITSM) is built on a bedrock of SLAs (as well as continual improvement). Here are four tips for building more effective SLAs.

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PingSentry

Quickly monitor the availabilty of your criticial resources. From the creators of EventSentry we now offer a way to be notified when your site is unreachable or if your SSL/TLS certificate is experiencing unexpected errors.

Serverless360: Support Strategy for Event Driven Integration Architectures

Modern applications are built to meet the expectations of their demanding users. Azure offers out-of-the-box messaging and eventing solutions that fit precisely into the business scenario. However, choosing an appropriate support platform is necessary to keep the Total Cost of Ownership on these Azure applications in control. In this webinar, Michael Stephenson, Microsoft Azure MVP, who has extensive experience coaching organizations to adopt Microsoft Azure successfully, will walk us through the Serverless360, highlighting the product capabilities to address the support challenges.