Operations | Monitoring | ITSM | DevOps | Cloud

Who would have thought software could rattle the White House? But a vulnerability in Log4J, a popular open source software project, exposed critical digital infrastructure to remote code execution attacks. This prompted the US Government to engage big tech, infosec professionals, and open source organizations to come together to help secure open source software.

Just when you thought it was safe to go back in the water... Is there anything more frightening than the unknown? Anything the mind can conjure up is frequently scarier than something realized. The shark in Jaws is terrifying because you don’t see it until it’s too late. It’s a silent, relentless death machine, hiding in the water. A software vulnerability is the unknown, hidden deep within an ocean of code, packages and container dependencies.

This is a conversation we had with our Engineering, Product, and Design (EPD) organization. We are publishing it as we believe it’s important to our customers and fundamental to our open source approach. You can join the conversation on GitHub. Lately, I am spending a lot of my time thinking about Sentry and its core developer story. I also consider why we haven’t been able to overcome the main challenges we recognized years ago.

In the previous blog post I gave an introduction about the project setup for the redesign of the new Oh Dear frontend. In this blog post I would like to show you how we are implementing the redesign of the Oh Dear frontend. Feel free to provide feedback on the design choices and statements made in this and future blog posts. We’d love to hear what you think of it.

Serverless360 serves as an all-in-one add platform solution to manage and monitor Azure Serverless Applications. A massive set of product documentation enables a DevOps Engineer, Azure Developer, or Support Engineer to understand and appreciate how Serverless360 can improve their Azure experience. Even if the DevOps Engineer, Azure Developer, or Support Engineer understands the value of Serverless360, they must persuade management to purchase the product.

For many managers, there are two questions on permanent loop within their work: 1. Am I doing enough? 2. How do we make things quicker? When it comes to the first question, it is often a struggle to know when to let go. As a manager's role and responsibilities grow, and as their teams reach new levels of maturity, there is a need to shift focus towards the most important processes, while letting their team take responsibility of some others.

IT service management (ITSM) is big business. There are so many tools, vendors, and resellers out there, so how do you choose? If you work in a service desk or ITSM environment, the ITSM tool will be one of your most important spends. The right tool can help customer engagement, improve processes, and support effective incident resolution. As IT continues to recover and evolve in this new, post pandemic reality, “the best ITSM vendor” will mean different things to different people.