Operations | Monitoring | ITSM | DevOps | Cloud

Latest posts

Analytics Plus webinar: A guide to consolidating IT operations data into a unified dashboard

Are you still implementing strategies from siloed data? Struggling to pinpoint the root cause of IT downtime? Unable to formulate strategic decisions due to a lack of operational visibility? Organizations run daily operations on a large ecosystem of interwoven IT applications, and often struggle to centralize this disjointed data. These disparate data sources provide partial insights, and derail organizational growth. By consolidating IT data, you can gain complete visibility into IT operations and formulate data-driven strategies.

Making your Contact Center Better: Three Things to Consider

For many businesses, especially large enterprises, contact centers are a key contributor to revenue and customer satisfaction. While “omni-channel” (voice, chat, email, social) is how many if not most contact centers operate, calls are the still the most critical element of their communications.

How Does Persistent Queuing Work Inside Cribl Stream?

Preventing data loss for data in motion is a challenge that Cribl Stream Persistent Queues (PQ) can help prevent when the downstream Destination is unreachable. In this blog post, we’ll talk about how to configure and calculate PQ sizing to avoid disruption while the Destination is unreachable for a few minutes or a few hours. The example follows a real-world architecture, in which we have.

Unleashing the Web Guru: How Website Monitoring Boosts Traffic

In the vast, mystical realm of the internet, where websites come to life and cat videos rule the land, there resides a hidden hero – Website Monitoring. Armed with lightning-fast reflexes and a vigilante’s keen eye, this unsung champion is the secret sauce to soaring traffic.

How to monitor your feature flags with LaunchDarkly and Grafana

Feature management is an emerging set of tools and techniques for developing and testing software based around feature flags. It’s intended to increase productivity and performance, as well as improve software quality. Of course, you’ll also need to keep tabs on all those feature flags, so it only makes sense to pair feature management with observability for a more holistic view of your software development cycles.

How Grafana query caching and Amazon Timestream make dashboards faster and more cost-effective

This blog post was co-authored by Igor Shvartser, Senior Technical Product Manager at Amazon Timestream, and Michael Mandrus, Senior Software Engineer at Grafana Labs. Grafana Labs Senior Software Engineers Stephanie Hingtgen and Kevin Minehart also helped with the content.

What is a 'Rage Click'?

That thing where you are so pissed at a broken web application that you furiously click the button or link. Yea, we all do that. Rage clicking, or repeatedly clicking out of frustration, is a common experience for many users. However, while rage clicking may seem like a harmless expression of frustration, it can lead to negative outcomes for both users and businesses. It’s also a fantastic way to detect user frustration.

Finish code reviews faster with improved comment navigation

Whether you're the author of a pull request or a code reviewer, it's important to focus on what matters, while making sure you don't miss any important feedback from your teammates. This is especially true when you're making a return visit to a pull request, and you want to pay the most attention to any sections of the PR with unresolved comment threads.