Operations | Monitoring | ITSM | DevOps | Cloud

A question we often get asked is: What exactly is a REST API, and how does it work? While APIs have long had their place in basic developer lexicon, their growing importance to all IT professionals is becoming hard to ignore. The growth in the number of APIs increased by its fastest ever rate in 2019 and, as a consequence of this API explosion, there are now over 22,000 publicly available APIs (according to leading online journal ProgrammableWeb).

Cortex, the open source, horizontally-scalable, highly-available, clustered Prometheus implementation that powers Grafana Cloud’s Hosted Prometheus cut its first release yesterday! This release was led by Chris Marchbanks from Splunk, who put together the whole release process and shepherded this first release.

We’ve changed Transaction steps and Multi-step API Monitoring steps to Transaction credits and Multi-step API Monitoring credits. In short: Steps are used to group your actions in your monitor definitions, and credits are used to buy Transaction or Multi-Step API monitors. Let’s explain that in more detail.

In a recent post on customer feedback I mentioned being a recent convert to chat widget-driven tools. I thought they sucked, but I was wrong. Since then, I actually switched from Drift to Intercom because Intercom's focus — support & communication — matched my business better than Drift's heavy sales focus. To get the most out of Intercom, you need to integrate it with your app. This means instrumenting some code and tweaking some bits of your app's navigation.

If you’re not familiar with APIs, let’s run through a quick primer. API stands for application programming interface and refers to a set of tools and protocols that makes it possible to easily and efficiently access a software or hardware system from the outside.

We’re happy to tell you that we’ve released a brand new mobile app for Android and iOS! We released the first version a few months ago on Android, and we’ve since added some great new features. The new version is ready for you in either the Google Play Store or Apple’s App Store. The perfect addition to your website monitoring regime.

AWS API Gateway is a completely managed service that makes developers’ job much easier by allowing them to publish, create, monitor, maintain, and secure APIs at any scale. In today’s article, we’ll talk more about API Gateway What is it, why is it so important, as well as how it can help us with?

Ben Kehoe wrote a post about AWS API Gateway to Lambda integration: How you should — and should not — use API Gateway proxy integration with Lambda. In his post, Ben gave a few reasons why he believes using API Gateway Proxy Integration is an anti-pattern. Ben does a great job summarizing how the integration works. He writes: The pattern that I am recommending against is the “API Gateway proxy integration” as shown in the API Gateway documentation here.